A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
Communicating internally important feedback from customers.
General
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
Can you demonstrate outstanding customer service skills with a genuine desire to go above and beyond?
Do you want to work for a leading brand in the Yoga industry?
About the Company
This e-commerce yoga business is on a mission to support and encourage health and wellbeing through Yoga and mindful movement with their original, ground-breaking, and truly useful products.
Providing all round support in the Customer Service Department and assisting with day to day activities.
Dealing with customer enquiries and ensuring a high level of service is provided at all times.
General
This is a first class opportunity for an energetic Customer Service Assistant to join a prestigious local organisation where there will be plenty of opportunity to progress, you will be joining a very successful team of people who like to have fun!
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.