Overall Purpose of the Role: To own the Customer Journey for a defined geographical area working across our business channels to ensure the best possible experience for our customers.
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
Our family feel client are looking for an experienced Customer Service Executive to join their already busy, fun team to be the first point of contact for customers whilst managing their experience and their orders
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
Our Sales Associates help our customers Celebrate Life & Express Love!
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers.