We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
As a CRM Analyst, your role entails analysing customer data to derive actionable insights, collaborating with cross-functional teams to develop targeted CRM strategies aimed at enhancing customer relationships and maximizing business value.
The Display business is rapidly growing, profitable, and diverse, serving a range of customers from ultra-high net worth individuals to consumers.
The European team translates global strategies into local execution across products, sales, retail, and marketing.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
Reports to: Associate Manager - Customer Fulfilment Northern and Central EU
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Order Management
To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.
The Asset Analyst role will receive all the training and support necessary to maintain the asset data that underpins our portfolio to maximise their lifetime revenue, while helping to resolve queries.
This individual will: Provide first-class front-line support for our network and meter assets to ensure we provide a best-in-class service.
Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs.
My client an Internationally successful and well-established organisation based near Staines require a Commercial Analyst to join their established finance team.
This is an exciting role that will provide you with excellent exposure within the business and the opportunity to add value.
The successful candidate will be responsible for examining retail data, identifying trends, and providing actionable insights.
A meticulous and analytic-minded individual is sought for the role of Data Analyst.
Our client is a renowned distributor in the retail industry with a large global presence and is recognised for its commitment to innovation and excellence.
Role Overview: My client is seeking a meticulous and analytical Bonus & Commissions Analyst to join their dynamic team on a rolling contract basis.
If you thrive in a fast-paced environment and have a keen eye for detail, I want to hear from you.
This role is pivotal in ensuring the accuracy and integrity of their bonus and commission calculations, providing critical support to the sales and finance departments.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.