As Customer Service Agent, you will be 1st line support and be the primary point of contact for our customers.
You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
You will work for a high end furniture company in London in a hybrid role.
We are working with an exciting client that is in their scale up' phase and looking to bring in a team of customer care agents in the coming months for ongoing temporary work.
This specific opportunity will sit within the weight loss brand with over 500,000 customers.
Our client is a global D2C medicine platform across the UK, US and EU working with multiple healthcare brands.
As the German speaking Customer Service Agent you will provide technical assistance and resolving more complex issues that customers encounter and that could not be resolved by level 1 support.
You will close customer tickets and use the SAP system to investigate customer accounts, whilst being a key account manager to large German retailers.
You will work for a high end global furniture company who has been around since the 1930's.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?