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An excellent Customer Service opportunity to suit someone looking progress their Customer Service career. This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes. You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest level of customer satisfaction. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. Our client are looking for people who are committed, share in their core values and make contributions that go beyond the positions they've been hired for. A customer service mindset, understanding that every customer interaction, whether internal or external, matters to their success A high level of comfort with change A drive to keep learning An ability to adapt knowledge and skills from pervious positions Managing your career is one of life's most important journeys, our client are committed to facilitating challenging and fulfilling career paths every step of the way. If you want a career and not just a job then you should not hesitate to apply Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues Responding to queries in respect of products and services within the agreed time scales, investigating the queries on the various IT systems used throughout the business Record all queries and action points using the customer contact system Take ownership and work within guidelines to resolve customer and departmental queries Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.
The Temporary Customer Service Advisor will provide outstanding customer support, handle enquiries, and process orders within the retail industry. The role is based in Rochdale and requires excellent communication skills. Client Details Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction. Description As a Temporary Customer Service Advisor you will be: Assisting customers with their enquiries and concerns. Processing customer orders accurately and promptly. Ensuring a positive customer experience at all times. Collaborating with team members to meet and exceed targets. Managing customer complaints and resolving issues in a professional manner. Profile A successful Temporary Customer Service Advisor should have: A strong background in customer service, particularly within B2B. Excellent verbal and written communication skills. Proficiency in using computer systems for order processing. A knack for problem-solving and conflict resolution. The ability to work well in a team. Knowledge of customer service principles and practices. Job Offer In return, our client can offer: An attractive hourly rate of around £13.80ph. A friendly and supportive team environment. Free on-site-parking. Possibility of being made perm.