We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
This role will be dealing with the all-round customer relations.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
Our client's Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.
We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton.
Pure are delighted to be supporting with the recruitment of an experienced Customer Service Advisor for a large organisation based in Ipswich town centre.
We're looking for a Customer Service Centre Team Member to join their thriving Customer Service Centre on a permanent basis.
This varied role will be part of their critical front-line team, responsible for handling phone calls and eComms from advisers and customers on our pension products.
Our client are looking for an enthusiastic Customer Service Advisor to join their team.
You'll be working alongside a supportive team to answer and resolve customer queries and complaints via email, letter and telephone, ensuring any issues are addressed quickly and to the highest professional standards.
Do you have an eye for good customer service
Do you want to work for an award-winning company that offers unbelievable career progression and training?
Putting customers at the heart of everything they do, our client is on the lookout for people with a passion for people: An open ear, a kind word, empathy to continue differentiating them from their competitors.
From this continued success they are now looking to add to their growing Customer Service Team based in their head office in Newport.
Established in 1996 to provide flexible and accessible finance to Small and Medium sized businesses across the country our client has since grown to become one of the UK's largest finance houses.
We are currently seeking a dedicated and experienced customer insight advisor to join our team on a temporary basis.
This role will involve assisting with customer complaints and addressing the concerns of dissatisfied customers to ensure their needs are met promptly and effectively.
Key Responsibilities
Act as a primary point of contact for customer complaints and concerns, providing timely and empathetic responses.