We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
This role will be dealing with the all-round customer relations.
Looking after the order process as part of a team.
I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients.
Are you passionate about providing exceptional customer experiences?
Do you thrive in a fast-paced environment where every interaction matters?
My client is an established and growing global organisation that works within the electronics distribution sector working with clients within the Defence, Aerospace, Automotive and Medical sectors.
They are at the forefront of quality and service-driven component distribution, setting the standards now and anticipating future trends to ensure their services are aligned to their customers' business.
Employing nearly 200 people worldwide and with a turnover of £125million, this is truly an exciting time to be part of this dynamic company.
Our client is a well established manufacturing company in Redditch and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
Answer inbound calls to the business and direct them accordingly
You will be assisting customers by providing product, sales and service information as well as resolving problems.
My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
We're delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis.
This role will be office based.
Main duties will include
Speaking with customers on the phone and via email.
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
We are recruiting for an excellent role based with our client in Norwich.