The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
We are recruiting for an individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat.
The ideal candidate will have a passion for customer service!
Key Responsibilities
Answering all inbound telephone and email enquiries.
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Immediate Availability - Start as a Sales Advisor
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).