The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
The post holder will ideally have some customer services or account collection experience and will rise to the challenge of hitting collection targets against assigned lists of overdue clients.
The focus is on excellence in cash collection and calls completed with outstanding call quality service and care.
The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment.
This person will lead and direct an advisory department within a fast-paced environment, ensuring both clients and consultants have the best possible experience.
We are looking for someone with senior leadership experience, including working with key stakeholders, contributing to business growth and service improvements, with a passion for coaching and developing others.
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service organisations.
If you're an accountant looking to join a firm at management level, either as a step up or just to secure a new and interesting challenge, if you're keen to find an employer who offers a high degree of flexibility and hybrid working and you'd be excited to take on and grow your own portfolio of general accounting clients, stop what you're doing as we have just the role for you!
General
They are seeking an ambitious accountant, qualified to ACCA/ACA level or above who has experience of supervising a team, WIP and associated deadlines for a diverse range of business structures and entities.
Our client is an outstanding employer who is enjoying a period of growth and as such needs to strengthen its team.
We are seeking a friendly and motivated entry levels sales advisor to join our team.
As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service.
Your role will involve identifying potential customer and negotiating sales contracts.
Listen to the clients needs and set call-backs within timeline.
To work as part of the Advice team to ensure the department is correctly resourced including short notice cover, highlighting absences to Managers, handling client calls (including setting call-backs) and providing accurate reporting on a daily and weekly basis.
Any other duties that are deemed appropriate from time to time in line with the Job Summary.
My client is an expert in tax & accounting, providing professional advice to businesses seeking to optimise performance.
They are a trusted partner, helping to minimise uncertainty and reduce error for businesses.
They offer reliable, high-quality information and tools to support SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines.
Elevate your career trajectory with a pivotal role at a prestigious organisation seeking a Customer Complaints Advisor.
As the cornerstone of the Director Relations team, your week will be structured around a Monday to Friday schedule, with 37.5 hours dedicated to fostering strong relationships and ensuring the highest level of satisfaction among the company's esteemed directors.
This full-time position, based in a dynamic and collaborative work environment in Hinckley, offers a chance to showcase your adeptness in managing intricate issues and to contribute significantly to the company's success.