A great opportunity has become available for a reliable and skilled Customer Relations Officer to join a dynamic regional company recognised for developing and training its staff to succeed in their roles.
Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
Based in Portsmouth, you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits.
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service.
Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved.
You must have a positive, professional, and versatile attitude at all times.