As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
Business Account Executive- Birmingham/Hybrid - £22,000 - £25,000
I am working with a super ambitious and growing marketing agency, specialising in delivering bespoke campaigns for their clients, looking to bring in a Business Account Executive that is passionate about social.
You will play a key role for the company, bringing in new business in need of exciting and creative marketing campaigns.
We are seeking an enthusiastic Customer Service Administrator for an energetic and dynamic office located near Birmingham City Centre, selling furniture as part of a long-term, inclusive, family business which has been in operation for over 50 years.
We pride ourselves on our continued success and are always looking for individuals with the right personality and motivation to grow within our company as we continually strive for excellence as one of the top retailers in our field.
The office is located within our warehouse, along with a number of our other offices and our customer showroom but offers a contemporary environment in which to work, with air-conditioning and plenty of space for staff to feel comfortable during their working hours.
We are recruiting for a Customer Experience Executive in the Export department for a manufacturer and global leader in their field.
Based in Solihull, you'll be responsible for providing a world-class customer service to their international partners.
Responsible for ensuring all enquiries for international territories are managed in a professional and timely manner, all partner quotations are supplied to a high standard and are followed up appropriately and all orders are processed accurately.
This accomplished sales team is growing and searching for a Sales Account Manager who has a history of increasing account growth and maximising revenue.
They're a business that's focused on the customer and puts them at the heart of everything they do, it's why their customer base returns time and time again and why they look to hire people who are customer-focused and have a proven track record of delivering a first-class customer experience.
Known for good reason, our client is a dedicated manufacturer and supplier of high-quality products and takes an ethical approach to business.
A crucial hire, this position has been introduced to drive the customer experience and account growth and is suited to an individual who enjoys building connections and thrives in a multifaceted role.
Undergoing a major transformation in recent years, this independently-owned business seeks to boost its sales department by recruiting a goal-driven Sales Account Manager.
Sales is one of the most important and influential departments here as it's at the heart of their success and has been pivotal in their growth, so it's a genuinely exciting time to become part of the team as you'll grow alongside the company and will be given all the tools you need to succeed.