The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
We are seeking an enthusiastic and dedicated Customer Account Advisor to join our customer service team.
The successful candidate will be responsible for handling customer queries, managing accounts, and supporting the smooth running of business operations.
Our client is a significant player in the business services industry, boasting a workforce of over 200 staff.
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail.
Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours.
You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity to write and present your findings in a report format.
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
Duties
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.