A prestigious and well-established Designer, Manufacturer & Supplier of Interior Products is seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail and a passion for delivering outstanding customer experience.
Along with a starting basic salary of up to £70,000 per annum, you will also receive a company bonus scheme, 21 days holiday with an additional 2-4 days off every Christmas, access to an onsite gym and a pension scheme.
As Customer Service Manager, your core responsibilities will typically include
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
PRINCIPAL ACCOUNTABILITIES
Manage, support and coordinate the work of the Customer Relations team, motivating individuals to excel in their roles and meet professional and personal development goals.
General
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to formal processes and policies.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
We are seeking a Customer Relations Manager to ensure their clients receive unparalleled service from the point of exchange to handover.
My client is a a premium private luxury developer, that are dedicated to creating exceptional living experiences.
Job Description
As a Customer Relations Manager, you will be the key point of contact for customers, ensuring a seamless and enjoyable experience during the final stages of their home buying journey.
My client is pro-actively driving its highly successful Visual Solutions business to the next level and as part of that journey they are recruiting the position of an Account Manager, responsible for growing the business within existing accounts to increase market share and revenue opportunities at every possible touchpoint and to work closely with channel partners.
Youll have an excellent knowledge of selling IT equipment, ideally AV / monitors, and execute a tailored approach to expand business with existing accounts for both short- and long-term gain.
In this role you will also engage with teams split by market segment including Healthcare, Corporate Enterprise and Security & Defence.