As our clients Customer Service Manager, your role will be responsible for the development and delivery of a Customer Service Strategy that puts our client's customer front and centre of everything they do.
Zachary Daniels are proud to be supporting a major retailer in their search for a Customer Service Manager to lead the service strategy for the business.
Take on the role of CRM Manager and dive into the world of global expansion and innovative loyalty schemes that our retail partner offers.
You may be a Senior CRM Executive looking to take a step up into a manager role, or you may be in a similar role looking to join a brand making waves in the market.
After a period of growth, Acorn are currently looking for a talented Customer Collections Manager to join their team.
The Collections team are responsible for collecting customer payments, administering payment systems and helping our customers that are not able to meet the financial obligations of their agreements with us.
We always put customer needs first, balancing this with the business requirements, as well as recognising any vulnerabilities.
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Polish Speaking Customer Service & Export Administrator
Join our clients team as a Customer Service & Export Administrator, where you'll play a vital role in handling customer enquiries on orders, billing, and despatch.