Working with a prestigious clothing company based in the Erdington B24 Birmingham Area who are looking for an experienced Customer service Manager to join the team at an exciting time.
Our clients have huge plans for growth and are looking for someone to be a key member of the team during this time.
You will be based at their modern head office working within an enthusiastic well-established team.
As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
The Assistant Customer Service Manager will be responsible for maintaining and developing the customer portfolio, with a keen focus on account management, in order to fulfil all customer recruitment requirements nationally.
General
Here at Kerry Collins Recruitment we have a great opportunity for an Assistant Customer Service Manager to join our Group of companies.
The role will be based at our offices in central Birmingham and support an existing team, reporting in to the Divisional Manager.
We are seeking an enthusiastic Customer Service Administrator for an energetic and dynamic office located near Birmingham City Centre, selling furniture as part of a long-term, inclusive, family business which has been in operation for over 50 years.
We pride ourselves on our continued success and are always looking for individuals with the right personality and motivation to grow within our company as we continually strive for excellence as one of the top retailers in our field.
The office is located within our warehouse, along with a number of our other offices and our customer showroom but offers a contemporary environment in which to work, with air-conditioning and plenty of space for staff to feel comfortable during their working hours.
Red Recruitment is recruiting a Customer Service Delivery Manager to join our client, a telecoms and technology company who are recognised as a leader in their field.
This is a fantastic opportunity to join this fast-growing business as they expand their team.
This position is located in Solihull, the salary is £35,000 - £43,000 per annum and contains many benefits.
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.