About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
As an Account Manager, you will be responsible for managing the company's existing accounts and will act as the main point of contact for valued and established clients.
This is an excellent opportunity for a driven Customer Account Manager to join a well established business in the Northallerton area.
Your primary goal will be to nurture each account, ensuring that clients' needs are met, and their queries and issues are resolved promptly.
Responsible for managing and nurturing client relationships, ensuring client satisfaction and driving business growth, NO COLD CALLING!
Our client are an established, well known business currently looking to recruit an Internal Account Manager to join their team!
Overall Purpose
Understanding client's needs, promoting company products and services and co-ordinating with internal teams to deliver solutions that meet or exceed client expectations.
They are currently looking to appoint a talented Customer Success / Account Manager who would take responsibility for onboarding new clients, account reviews, and customer communications.
Our client is a leading SaaS provider in the North East of England with a unique suite of services.
General
Benefits: incl 30 days holiday inc stats, pension, healthcare
Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries.
Your new role
Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.
Responsible for managing and nurturing client relationships, ensuring client satisfaction and driving business growth.
Baltic Recruitment are proud to be supporting our market leading client with their search for a Key Account Manager.
Overall Purpose
Understanding client's needs, promoting company products and services and co-ordinating with internal teams to deliver solutions that meet or exceed client expectations.