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As Head of Operations, you will play a crucial role in managing and optimising the manufacturing, logistics and supply chain operation and coordinate the delivery of the back-office functions. You will be responsible for ensuring the seamless delivery of products to the end customer, including those manufactured in-house and third-party sourced. Client Details My client is a well-established manufacturer in the Nottingham area with a turnover of c. £15 million and high growth potential due to an impressive customer portfolio within the retail and hospitality sector. They are known for their commitment to delivering both simple one-off products and complex turnkey projects. Description As Head of Operations, you will; Oversee and manage all aspects of the manufacturing, procurement, logistics and supply chain operation, ensuring efficient and timely production and delivery, and a safe and healthy workplace. Develop and implement operational strategies and processes to ensure maximum productivity, quality, and cost-effectiveness. As part of this, drive a CI mindset across operations and ensure adoption of best practice lean principles, tools, and behaviours. Ensure a proactive approach to people and material management and machinery performance and maintenance. Implement quality control measures to upgrade their ability to deliver products and achieve OTIF. Contribute to the development and execution of the company's strategic plan, with a focus on scaling operations to support profitable growth. Provide hands-on, agile leadership and coaching of a cross-functional team, fostering a culture of excellence, teamwork, and CI. Profile My client is seeking an experienced, emotionally intelligent leader who can transition the company from a hands-on operation owner managed to a structured and process-led environment which can support a larger and more complex business. In addition, the successful candidate for this Head of Operations role will have; Proven experience in senior operations management roles, gained within a bespoke/assembly environment. Proven experience of leading, inspiring, and managing a multifaceted manufacturing and supply chain operation. Outstanding communication and team building skills, alongside effective stakeholder management skills across all levels. Agility in knowing when to step in and roll sleeves up when required, whilst building the capability beneath Solid financial acumen and strategic thinking. Demonstrable experience in transformation including. improving the efficiency and effectiveness of operations, the overall culture and teamwork . Ability to problem solve - "think on your feet". Quality control - adherence to plan and right first time (TQM). Decisive with strong analytical & problem-solving skills. ERP implementation/integration experience. Job Offer The successful candidate will be offered a competitive package subject to experience and profile, including a quasi equity based Long Term Incentive Scheme. This is a truly unique opportunity to join and quickly progress within a high-growth company, with the potential to develop into a director level position with full equity (based on performance). You will be required on-site 5 days per week.
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. What you'll receive from us Salary of £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays AND a guarantee of your birthday off Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Weekly socials where we get together as a family to wind down Trust - you're responsible for your customer experiences and your own development No micromanagement - you and your team will decide how you manage your time Location - Leicester (Rutland Centre) or Nottingham (Trinity House) A taste of what you'll be doing Working as a Sales Specialist in our Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us. Every day will be different, you'll be responsible for coming up with awesome solutions to resolve different customer challenges. You will lead on sales for E.ON Next -onboarding retentions, switches and cross- sell. For us to succeed in onboarding customers you will need to have a flair in sales, including negotiation, commercial understanding and the ability to identify the right solution for your customer's needs. You'll be a specialist in sales and customer experience ensuring customer happiness throughout. You will talk to customers over the phone or via email, engaging with industry stakeholders. We take everything as a learning curve, you'll need to think fast, take responsibility, and use your initiative, letting us know if there's a way we can do things better. It'll be fast paced, colourful, sociable, so never a dull moment as you face new things every day. We're continuing to innovate in the energy industry, and we'll succeed because of our people. Are we a match? We know what's important to us at E.ON Next, we're looking for great people to join our team and create the right culture to be the best. You could be just what we're looking for if these sound like you - Sales ability - be able to have great conversations with our customers contacting us or when we call them for retentions, cross sell and on boarding new customers Able to discuss our product suite with customers, understand the customer needs and promote the appropriate product for the customer whilst balancing the importance of business v customer needs Identifying and creating new opportunities for Sales Passionate and vibrant- genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated Curious - change feels good. You look for ways to develop yourself and love to explore new ways of doing things Happy to make your own decisions, fear of failing doesn't hold you back, it drives you forward, learning all the time Open-minded - you love to consider new ideas and the fact that you and everyone around you can be themselves, all day, everyday Team player - enjoy being part of a team, knowing the part you play in your teams' success, committed to giving your best. What else do I need to know: We'll have regular team socials and a corporate Deliveroo account for when the need arises Salary - £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want it A generous pension scheme The chance to choose from our Flexible Benefits range Location - Nottingham (Trinity House) or Leicester (Rutland Centre) Minimum 30 hours The essentials Working environment: Flexible hybrid working - expected in the office 2-3 days a week For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider