This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
Due to increased volumes, our client is looking for individuals to join them, working in an ongoing temporary position where you will provide full administrative support to the team.
These are great opportunities if you are looking to gain your first office based experience are keen to learn and would loke work in a corporate and Financial Services setting.
You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team.
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