Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching them on how best to improve their driving behaviours, whilst ensuring the guidelines of our regulator the Financial Conduct Authority (FCA) are followed accordingly.
Within this important role, you will be tasked with assisting and support our customers through conversations about their excessive speeding, overall driving behaviour, all whilst educating as to how specific demographics perform and subsequently improve.
Across the Driver Success Team, your position will be fast paced & you will be cross trained across the Group's multiple user platforms, whilst reporting directly into your Success Leader.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
General
1 in 3 Saturdays 09:00 17:30.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
General
1 in 3 Saturdays 09:00 17:30.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.