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Job Type: Temporary (Potential for Permanent in the future) Location: West Wickham Hours: Monday to Friday, 9am-5pm Hourly Rate: £14 - £18.50 (Depending on Experience) We are currently seeking a Maintenance Repairs Scheduler to join our small, community-focused team on a temporary basis, with the potential for a permanent role in the future. Our non-profit housing association is dedicated to providing good quality, affordable homes for older people in West Wickham and Bromley. This role is crucial in ensuring the smooth operation of our maintenance and housing management services. Day to Day of the Role: Serve as the first point of contact for our head office, handling phone, email, and in-person enquiries, and providing a warm welcome to visitors. Perform a variety of administrative tasks including photocopying, managing incoming and outgoing post, emails, and general office duties. Ensure all void properties are prepared for new residents, including the management of compliance certificates and related maintenance works. Log maintenance reports accurately, coordinate with residents and contractors, and ensure maintenance requests are addressed promptly. Review contractor performance, conduct satisfaction surveys, and generate performance reports. Monitor external contractors, manage work orders, and liaise with the finance department for invoice processing. Conduct resident satisfaction surveys and assist with compliance and Health & Safety requirements. Schedule and manage both reactive and planned maintenance, organising work plans for the operative team. Support the Maintenance Manager and Housing Officer with estate inspections and void management. Manage facilities at the head office and maintain an effective key management system. Organise and administer team meetings, including booking rooms, circulating papers, and taking minutes. Handle resident enquiries, queries, and complaints related to maintenance. Process daily post and ensure it is directed to the appropriate departments in a timely manner. Maintain office supplies and equipment, ensuring cost-effectiveness. Required Skills & Qualifications: Experience in property management, ideally within the social housing sector. Strong administrative skills with the ability to manage multiple tasks efficiently. Excellent communication skills and a commitment to providing high-quality customer service. Proficiency in using office software and systems. A team player with the ability to work independently when required. Familiarity with Health and Safety, Risk Management, and Data Protection policies. To apply for the Maintenance Repairs Scheduler position, please apply.