Benjamin's Workshop is a furniture joinery company based in Bethnal Green, London.
Providing bespoke fitted furniture to domestic and commercial customers across London we primarily supply kitchens, wardrobes, commercial cabinetry and similar bespoke joinery.
Increasingly our client base consists of professionals; established designers, main contractors - as well as high end users.
We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.The Agency Project Manager is the key connector between the client managers, external agencies and resource management teams on larger, more complex and/or critical projects.
Responsible for creating, owning and running project plans for on larger, more complex and/or critical projects.Build project plans according to establish process, but adapting to specific client and timingNegotiate resource time and commitment with operations team according to client needResponsible for ensuring project runs to schedule and deliverables land on timeSupports client manager in project comms, but may need to communicate directly with clientsInvolved more directly in checking and delivery of assets to clients and to and from other agencies and media partners across multiple platforms, than a conventional project manager
They are responsible for managing and supporting the delivery of assets to brief owner or channel and also connect across agencies including media buying and production to ensure all deliverables are correctly defined, created and land on time.
We are looking for someone who is keen to pursue a career in Global Sourcing.
This is a great opportunity to work as part of a Global team, supporting the delivery of Boots Brand and N7BC branded products to multiple retailers.
Reporting to a Buying Manager, you will mainly be responsible for administrative duties with involvement in wider projects to support our Global Sourcing objectives.You will work as part of the Global Sourcing Team alongside retailers and suppliers and be responsible for NPD set up, ongoing data management and other general admin.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.