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Pensions Consultant / Technical Specialist Competitive Salary Up to 25% Performance Bonus Superb Benefits Must hold CII Level 4 Diploma in Financial Planning Bristol or Gloucestershire Ideally Hybrid 2 days office / 3 days home The Company: A superb opportunity exists to join a leading wealth management specialist who genuinely value and develop their staff. The Job: The main purpose of this job is to provide technical support regarding pensions to the Advisors and support them with the Pensions Advice Guidance Framework. You will provide a peerless technical query resolution service, via phones, email and Live Chat, adhering to agreed standards and add value. You will personally contribute to the continuous improvement of the technical query resolution service and be a technical specialist for the team. Key Responsibilities of the Job: Accurately resolve technical and advice queries received via Live Chat, phone, email, ASK and any other digital media within agreed service levels. Drive continuous improvement of the technical query resolution service through liaison with various departments to develop systems and tools to support the Advisors in resolving their queries in the most efficient way. To provide bespoke presentations to potential and existing Advisors to enable them to be the best and most productive that they can be. Consult on bespoke complex queries as part of an additional service acting as the subject matter expert Take a high degree of personal responsibility for maintaining awareness and improving own technical knowledge in the Financial Services and Wealth Management sector. Lead development for colleagues through the delivery of training. Draft and technically sign off the development, launch and maintenance of supporting technical/advice framework content and material for distribution to the Advisor through selected media (e.g. Techlink articles, websites). Acting as subject matter expert on projects within the division and wider company The Person: Must hold the CII Level 4 Diploma in Financial Planning. Must have a strong understanding and specialist knowledge of pension products. The ability and the interest to want to deal with complex queries and non-standard tasks through analysis, creating bespoke solutions where necessary for Advisors, using a variety of appropriate sources of information and data and undertake complex calculations. The ability to coach / mentor and deliver pension specific training. Excellent organisational skills to deal with multiple tasks at any one time A confident and natural communicator as this role involves liaising and interacting with multiple teams. The Hours: Monday to Friday 9am - 5pm (35 hours per week) The Benefits: Up to 25% Annual Bonus (based on company and personal performance), Non-contributory Pension 10% of base salary rising to 12.5% then 15% following length of service, 28 days holiday (option to buy 5 extra days), Life cover equivalent to ten times base salary, Critical Illness for individual and immediate family, Medical Insurance BUPA, Additional benefits include; SAYE Share Options, Salary & Pension Contribution payable in the first 12 months of illness, Eye-Tests, Refreshments, FREE Car Parking, Childcare Vouchers, Season Ticket Loans. Training / Exam fees paid for industry / work related qualifications.
SAP HR Consultant Location: Gloucestershire Contract: Temporary (12-months initial) Salary: £500 per day umbrella Start Date: ASAP Sector: Local Government Hybrid Working - one day per week in office Contact: Job Description Service Care Solutions are currently recruiting on behalf of a Local Authority in Gloucestershire for an SAP HR Subject Matter Expert to join the team on a 12-month initial contract. As the HR Subject Matter Expert, you will join a team of professionals working on the implementation of the Council's new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your HR expertise, working closely with the HR Service and the system implementer to ensure the SAP SuccessFactors Employee Central and OpenText XECM document management functionality meets the councils requirements. Candidate Criteria CIPD or equivalent experience Experience of using SAP Payroll & HR System including the implementation of the system or similar ERP Experience of acting as a subject matter expert/consultant for HR within a public sector environment Great communication skills with the ability to work well on own initiative as well as part of a team If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
SAP Payroll Consultant Location: Gloucestershire Contract: Temporary (12-months initial) Salary: £500 per day umbrella Start Date: ASAP Hybrid Working - one day per week in office Contact: Job Description Service Care Solutions are currently recruiting on behalf of a Local Authority in Gloucestershire for an SAP Subject Matter Expert to join the team on an interim basis whilst the organisation complete an SAP implementation project. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your payroll expertise, working closely with the Business Service Centre who are responsible payroll service provision and with the system implementer to ensure the SAP Success Factors Employee Central & Employee Central Payroll functionality meets requirements. Main Responsibilities Act as the subject matter expert for the payroll service and its processes. Together with the HR team, the BSC and OCM develop new processes and policy as required to ensure a future-fit service. Work with the systems implementer to ensure that workflows are efficient and can integrate with existing systems. Support implementation of required business changes within their service area and including changes to ways of working. Support the resolution of any issues during the implementation. Support with data cleansing and reconciliation activities. Support with writing Test scenarios and scripts for User Acceptance Testing, and run end-to-end testing Lead on the testing of the system and identifying any problems and solutions, before go live. Candidate Criteria CIPD qualified with extensive experience in Payroll High-level knowledge of SAP including experience of working on implantation of the system Experience of providing high quality advice to senior stakeholders on system changes, implementation plans and testing Strategical thinker with ability to project/task manage with high-level efficiency Great communication skills with the ability to work well on own initiative as well as part of a team If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.