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About You: In this unique and exciting entry level management role, we are looking for a goal orientated manager with, excellent communication skills and a proven sales background (dealing with inbound enquiries). The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to manage a brand new location. Storage experience is not necessary, but people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, maintaining site standards, people management and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who are always looking for new and better ways of doing things are welcomed in this role. What we'll give you... Staff discount on storage and retail products Management training and development programme Great bonus scheme - End of Year Bonus New store bonus of £5000 Contributory pension scheme 30 days holiday, including bank holidays. Employee 'free perks' scheme Additional benefits after a qualifying period Who we're looking for... Likes variety, has excellent communication skills, and can provide exceptional customer service People management experience and self-motivation A good level of numeracy and organisation What you'll do... Sales and Customer Service o Convert sales and help customers make informed decisions o Achieve sales targets by maximising sales opportunities o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind Supervise and train employees o Organise rotas, give sales training, delegate tasks and help with employee performance management o Motivate staff, giving praise when things go well and helping them improve in the areas they need to o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results Assume responsibility in the Store Manager's absence o Develop and grow the store alongside the manager, achieving revenue and growth targets o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return o Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency Maintenance and administration o Take pride in the site and maintain excellent standards o Keep the site safe and healthy for staff and customers o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness o Promote the store in the local community by networking and liaising with local shops and businesses Charity Participation o Highly committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity. Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. Secure a truly wonderful opportunity in an growing business and one, in an industry that will continue to thrive over the years.
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Seasonal Buyer Reporting to the Buying Manager, you will be part of the Stationary and Seasonal Team focusing on Strategy, Briefing, Selection, Critical Path Management and Trade. Developing and executing strategies for sourcing products, leveraging market data to identify trends and find opportunities for growth. Lead new product development initiatives by seeking unique offerings whilst collaborating with creative teams to ensure alignment with internal trends. You will curate the best product range balancing private label and branded items and implementing clear change plans for exiting lines. Manage the critical path to launch ranges on time, overseeing junior buyers and assistants. Drive sales and profit through proactive trade actions, including promotions, clearance, pricing strategies and seasonal space optimisation in collaboration with marketing. Financial accountability for circa £7m with accountability for all seasonal events including Easter, Halloween, and Christmas. Your Mission You will be responsible for setting your department budget for sales, margin and margin % and held accountable to the delivery of these key business metrics. Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. Working with suppliers and quality teams to make sure our products are top-notch. Managing the critical path to ensure QA team and involved at the key times and working with them to always ensure product and ethical compliance. Keeping all the systems and trackers in your department up to date, including sales performance, Sell through trackers, critical path management tools and KVI price tracking. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Work with them to manage cost of markdown and be in regular WSSI meetings to agree any changes to budget and OTB spend accordingly. Putting together internal communications and presentations. Presenting to Board members your ranges for their sign off, completing all required sign off packs consistently Skills/Behaviours That Will Set You Apart Able to thrive in a fast-paced trading environment. Product development & sourcing experience Ability to work with a broad supplier base and develop own brand product. Commercial experience of 18 months/2 years essential, can demonstrate strong commercial acumen. Proven analytical, influencing & presentation skills. Confident, decisive, innovative, and creative. Highly numerate with high level of accuracy. Adaptable approach to working and ability to remain calm under pressure. Influencing, stakeholder management & negotiation skills Leadership skills to manage a Junior Buyer and/or Buying Assistant Actively manage self-development programme to achieve Buyer potential (working objectives). Computer literacy to include working knowledge of Microsoft systems (Word, Excel, and Outlook). Ability to multitask and prioritise workload alongside good time management. Always represent The Works in a professional manner at relevant trade shows, supplier meetings and internal meetings. Full clean driving license/prepared to travel when required. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable
About Our Client: ZD are pleased to be exclusively recruiting for is a dynamic and rapidly growing retailer in Warwickshire. They pride themselves on innovation, integrity, and excellence in all aspects of their operations. As a market leader, they are committed to delivering exceptional products and services to their customers while fostering a collaborative and supportive work environment. Position Overview: This is a unique position where the Senior Category Manager will not have their own category to buy and trade. This is a out and out people manager role. This is a pivotal role, responsible for leading and managing a team of Category Managers. The successful candidate will play a key role in driving sales, profitability, and strategic growth initiatives across Health & Beauty and FMCG. Key Responsibilities: Lead, mentor, and develop a team of Category Managers to achieve individual and team goals, reporting directly to the Senior Category Manager. Develop and implement strategic plans to optimise trading performance, drive sales growth, and maximise profitability under the guidance of the Senior Category Manager. Analyze market trends, consumer behavior, and competitive landscape to identify opportunities for product assortment expansion and optimization, collaborating closely with the Senior Trading Manager. Collaborate cross-functionally with sales, marketing, supply chain, and finance teams to ensure alignment and execution of trading strategies, with support from the Senior Trading Manager. Build and maintain strong relationships with suppliers and negotiate favourable terms to support business objectives, with oversight from the Senior Category Manager. Monitor and analyse key performance indicators (KPIs), sales metrics, and financial performance to identify areas for improvement and drive continuous optimisation, reporting findings to the Senior Category Manager. Stay abreast of industry developments, emerging trends, and best practices to inform decision-making and drive innovation, with guidance from the Senior Category Manager. Qualifications: Proven track record of success in a senior trading or category management role, within the FMCG or Health & Beauty sector. Strong leadership skills with demonstrated experience in managing and developing high-performing teams. Excellent analytical and strategic thinking abilities, with a keen eye for detail and a results-oriented mindset. Exceptional communication, negotiation, and relationship-building skills. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities. Proficiency in data analysis tools and Microsoft Office Suite. BBBH30246 NOTE - All emails from will be sent from the following domain @ zacharydaniels.co.uk & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Sourcing Manager We're looking for an experienced Manager to join the Commercial team at The Works. This is a new and exciting role within the team where you will be able to lead and take ownership for implementing new ways of working both internally across the trading teams and externally within our supplier base. Working closely with design, buying, merchandising, supply chain and quality teams you will be responsible for driving and co-ordinating our key supplier relationships, supplier assessment, supplier strategy and supplier engagement. Reporting to Head of Quality Assurance & Sourcing you will be an integral part of the team to drive our business and commercial strategy forward maximising efficiencies in how we operate and end to end management of our key partners. Your Mission Lead & own sourcing base & supplier management end to end with a clear process to assess our supplier base and drive key partnerships. Evaluate supplier performance, to ensure that they meet the company's needs and expectations. Working with Tech Services develop a functional / interactive supplier database to capture all our supplier details and data. Develop & manage a supplier scorecard process and embed within the trading teams for us to be able to assess our supplier base objectively. Identify supplier rationalisation opportunities to cut the tail and become bigger and more important with fewer suppliers. Develop & manage an onboarding process for new suppliers and exit process to manage annual supplier numbers. Develop & implement a supplier forecasting plan with the trading teams. Evolve "Key partner Top 20 process" rhythm & routine with targeted growth & return. Be involved in the ethical audit process with Verisio, our dedicated 3rd party ethical compliance partner. Management of supplier T&C's, including payment terms, defect rates and rebates. Work with Procurement Manager and Buying teams to set a de-risked sourcing policy. Develop supplier communication tools and engagement plan. Manage supplier communications and conferences. Skills/Behaviours That Will Set You Apart Passionate - in everything you do - a positive attitude, motivated and enthusiastic. Team Player a collaborative team member who enjoys building and developing relationships with people at all levels, keeping key people involved and updated. Highly organised - you can prioritise your workload, set expectations and work to deadlines. Time Management - ability to manage multiple priorities & deadlines effectively, balancing the creation and delivery of key tasks. Commercial mindset - proven ability to meet targets whilst delivering return on investment. Strong communicator both written and verbal. Good networker with the confidence to influence and engage at all levels regardless of the method of communication. Analytical - Enjoy working with data, interpreting information, and making decisions based on facts. Innovative thinking - an entrepreneurial attitude and way of thinking, you can 'think outside the box' and are always looking for the next opportunity. Customer focus - you put the customer at the centre of everything you do. Problem solving - you proactively identify issues and their causes, with proposed realistic solutions. Personal effectiveness - great attention to detail and able to work well under pressure and to tight deadlines. Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important fo
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Junior Digital Merchandiser Reporting into the Digital Merchandising Manager for the Books category, you will be responsible for the creation of product content on the website from a skilfully crafted description to the relevant attributes of optimisation. With a passion for creative copywriting and maximising online sales opportunities, you will be the type of person to take your own initiative and use your creative flair, while also having an analytical mind, that can recognise the importance of data when making website decisions. Your Mission You will be working within the scope of The Works' multichannel strategic pillars on a recently launched Salesforce platform. You will be focused on growing the digital sales performance of TheWorks.co.uk website and DSV channels, specifically for the Books category. Support the Digital Merchandising Manager and contribute to the launch of website campaigns. Set up and publish products to TheWorks.co.uk website, ensuring that each critical element: title, image, description, and attributes are all completed and optimised in a timely and consistent manner. Ensure all priority products are identified, set up and published to maximise sales opportunity. Continually enhance and optimise product copy and content, to maintain relevant data if product specifications are tweaked and to improve upon existing detail. Monitor sales information at a product and category level and make data-driven decisions to promote the relevant products and campaigns throughout the year as efficiently as possible. Build strong relationships with Distribution, Buying and Stock teams to collate and send back all product samples required for photography and product set up. Ensure the best selection of images are processed throughout the day. Clearly communicate any retouching requirements on product photography. Conduct regular site walks and feedback all related site issues to relevant parties. Review and action weekly zero search' report and ensure search results are fully optimised. Check customer product reviews and take action to optimise all products where feedback is negative. Optimise all new DSV SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description, and attributes are all completed in a timely and consistent manner. Add improved additional imagery to DSV SKUs on top of imagery provided by supplier. Feedback on price differences of DSV SKUs vs wider market. Skills/Behaviours That Will Set You Apart Experience with online content management systems (CMS) preferable, but not essential. Proficient with Microsoft Office. Have an understanding of current digital trends, industry knowledge and be tech savvy'. Copywriting experience preferable, but not essential. Accuracy and attention to detail. Excellent time management and organisation skills. Enjoys working in a fast-paced environment. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid