Posted by PLANET RECRUITMENT SERVICES LTD • £28K/yr to £30K/yr
It is an exciting time to join them as they are looking to push more into the software market and have started to do this with Papercut and Equitrac, but they want to move this on further with the recruitment of the right person.
Our client is an independent Ricoh and Develop dealer established in 1988.
They are a small, self-motivated, friendly team who strive to provide excellent customer service to their client base.
Role: Customer Service Senior Specialist - Spanish Speaking
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Senior Specialist to work for large organisation based in Milton Park, Oxfordshire.
Key Responsibilities of the Customer Service Senior Specialist
Meet all turnaround times, daily/weekly targets, and quality expectations daily management of own workload including prioritisation.
This role sits within our Specialist Cleaning business division which provides deep cleaning, window cleaning, hygiene management, and industrial cleaning services to a wide range of prestigious clients.
About The Company
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email or remote access) or scheduling Field Engineers to provide on-site break-fix support.
The KFP helpdesk is open 24 hours a day, 7 days per week (excluding Christmas Day).