The Collections Agent is responsible for contacting debtors to discuss overdue payments and negotiate payment arrangements while maintaining a professional and respectful demeanor.
Here at Ruby Energy we continue to grow our team and we have a newly created position available for a Collections Agent to join our team based at our offices in Thornton - Cleveleys.
The role involves monitoring accounts to identify outstanding debts, initiating contact with customers, and keeping detailed records of all communication and payments.
You will have the opportunity to support individuals with the wide range of activities that they enjoy, including going to the gym, to the beach and on days out.
Some of the people we support may also have a range of additional support needs including mobility and health issues.
We are looking for respectful, warm and enthusiastic individuals to work in our Morecambe service that provides person-centred support to individuals who have a learning disability and live in supported housing.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.