Posted by A1 Personnel Employment Agency Ltd • £35K/yr
Key Responsibilities
Work towards KPIs and job duties, ensuring efficient task completion.
Handle inbound telephone calls, process orders, manage cases, and assist with customer inquiries and deliveries.
Job Overview
Reporting directly to the Customer Service Manager, you will be responsible for delivering high-quality customer service, maintaining customer relationships, and ensuring the smooth execution of customer transactions.
Speaking with customers and agents to support with any questions or queries they have.
General
After probation Hybrid working will be available
I am working with a long standing Freight Forwarding company who due to continued growth are expanding their team and searching for a Customer Service Advisor with experience working within Sea, Air or Road freight.
Our client, a Market Leading Property Management organisation, are currently on the search for a Cleaning Supervisor/ Team Leader to oversee the Environmental Services on their large public building in Grays, Essex.
The role of the Cleaning Supervisor is to take responsibility for setting the standard and leading the team to deliver an exceptionally high professional standard of service.
You will have direct line management responsibility for a large-scale multifunctional team, whilst also working alongside them in their day-to-day duties.