An established, growing, stable and successful challenger bank who focus on business and personal finance in a small number of carefully chosen markets.
Job Purpose
The aim is to return customers to good health, but where that is not practical to minimise provisions and maximise recoveries in as capital efficient manner as possible.
The primary responsibility of the role is to manage the credit relationship for customers classified as Watch and Recoveries.
As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience.
You will work closely with various teams across the organization to implement effective solutions and preventive measures to minimize disruptions and optimize processes.
At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.
We are advocates of a diverse and inclusive workplace consistently seeking the most qualified candidates from a wide range of diverse communities.
We are proud to have won the "Most Loved Workplace" award!