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We are looking for a dedicated Support Practitioner to join CrossReach Children & Family Services. In this role, you will provide high-quality care to children, young people, and their families, in line with our Christian values and SSSC standards. Key responsibilities include meeting care needs, supporting care planning, and fostering positive relationships using the P.A.C.E. principles. The ideal candidate will have relevant qualifications, such as an HNC in Social Care or SVQ Level 3, and experience in care or education. Essential skills include a person-centred approach, strong communication, and a commitment to professional development. A full driving licence and SSSC registration are required. This position requires upholding our Christian ethos, participating in training, and maintaining accurate records. Membership in the Protecting Vulnerable Groups (PVG) Scheme is also necessary. If you are passionate about making a positive impact on children and families, we encourage you to apply. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk
Employer description: Our client is proud to be one of the UK's leading funeral plan providers, working with over 3000 independent funeral directors all over the country. Their plans allow customers the opportunity to pre-arrange their funeral and everything that goes with it - saving their family the worry and expense, taking a weight off their mind when the time comes. Overview: They have supported numerous QA apprentices over the years and has a down to earth, refreshing work environment. You will be joining a team that contains 4 ex-apprentices who will be there to support you on your journey. Whilst they are currently based in Bearsden, they will be moving into a brand new office in Glasgow City Centre in January. The Role: What you will be doing / Duties include: Provide and process Funeral Director Invoice Amounts (FDIA) and provide plan quotes to customers. Become an expert in inputting information into Anubis where you will store customer and stakeholder information. You will gather the info via Customer Wishes forms. Entering information correctly is vital. File electronically using Invu, an external system which is used to capture paper based information and store on PCs/laptops. Process payments and direct debit mandates online. Ensure payments to funeral directors are paid on time. Reconciliation of physical plan applications received against details logged on Microsoft Excel spreadsheet. Gather details of defective plans from system and pass to sales channels to allow them to follow up on obtaining defect resolution. What qualities you should have: Excellent communication skills both written and verbal with sharp attention to detail A confident and professional individual An enthusiastic, can-do attitude with the desire to succeed Excellent organisational skills Ability to work to tight deadlines Salary: £16,000 per annum. Working week: Monday - Friday, 9am - 5pm or 8am - 4pm, 35 hours a week. Company Benefits: Hybrid working Option for a 9 day fornight Flexible benefits allowance to add to your salary or buy additional benefits Discounted gym membership Employee Assistance Programme (health & wellbeing, counselling, online resources) Health Cash Plan 25 days plus public holidays Dress code: Smart, however casual Access to retail discount website Holiday buy/sell scheme - can buy additional days or sell up to 3 days Onsite masseuse Onsite yoga classes Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!
We are looking for a dedicated Support Practitioner to join CrossReach Children & Family Services. In this role, you will provide high-quality care to children, young people, and their families, in line with our Christian values and SSSC standards. Key responsibilities include meeting care needs, supporting care planning, and fostering positive relationships using the P.A.C.E. principles. The ideal candidate will have relevant qualifications, such as an HNC in Social Care or SVQ Level 3, and experience in care or education. Essential skills include a person-centred approach, strong communication, and a commitment to professional development. A full driving licence and SSSC registration are required. This position requires upholding our Christian ethos, participating in training, and maintaining accurate records. Membership in the Protecting Vulnerable Groups (PVG) Scheme is also necessary. If you are passionate about making a positive impact on children and families, we encourage you to apply. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub here Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments. Further help - If you need any help at any stage, you can contact the Recruitment Team on .uk