We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Posted by Psixty Recruitment Ltd • £45K/yr to £80K/yr
Specialising in creating integrated lending solutions across the property investment lifecycle, encompassing acquisition, planning, development and sale.
Established in 2005, our client has grown to become one of the largest non bank lenders in the UK.
They are a leading provider of specialist mortgages and property finance, helping homeowners, landlords and property investors achieve their financial goals.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve these outcomes.
The role sits within our Logistics Delivery department and supports the business in providing a cost-effective resource solution to our customers and the different business areas.
These include attention to detail and a methodical approach in all areas of the Transport Delivery Systems.
As a System Maintainer, your role will be to maintain consistently high standards and reliability across the Logistics Delivery Systems.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve these outcomes.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve what they set out to.
As a Lead Planner you will be part of the Bio Recycling & Biosolids planning team and, working alongside Bio-Recycling, Biosolids, Transport Delivery and site operations teams to ensure Inventory holding plans are efficient and effectively implemented to guarantee high service levels at optimum cost.
You will be working within a unique cross-functional team, balancing operational demand and strategic thinking, influencing decisions at different levels up to senior management and help shape what we do every day and in the future.
Your role will form part of the Logistics Operational Control Centre (LOCC) team, the in-house centre of excellence for complex and diverse logistics functions across Thames Water.