Posted by Acuity Care Group Limited • £13/hr to £14/hr
Shift Pattern: 8am - 9:30pm, 9pm - 9am
Unfortunately, we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based in/around the Coventry area and able to commute.
Requirements: Clinical care experience, must be flexible to work days or nights and Must have a valid UK license.
Here at Stonewater, an exciting opportunity has arisen for an Income Officer to join us and provide our customers, across all tenures to include social rented and homeowners, with the right support to manage their rent and service charge payments.
You'll review both rent and service charge accounts contacting customers either by telephone or digital platforms to identify why they have not paid their charges and offer them appropriate support and advice to enable them to do so.
You'll ask questions to -find underlying issues and make our customers feel supported, all whilst ensuring they are clear on what action they need to take to find solutions to their debt issues.