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Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Team PA We're looking for an experienced Personal Assistant to work with 4 of our Executive Team Chief People and Retail Officer, Chief Supply Chain and Digital Officer, Chief Commercial Officer, and Chief Financial Officer. Reporting to EA to CEO to ensure effective leadership team / cross-functional working. You will be accountable for supporting them to maximise their time and energy, enabling them to focus on their priorities aligned with our business strategy. Your Mission Demonstrating awareness of strategic objectives of the organisation and using knowledge to inform actions. Work with EA to CEO to keep directors aware of impending deadlines / manage expectations. Complex diary management Acting as a first point of contact, email management, responding, passing on messages / highlighting for Director's attention Prepare store visits info [pre and post] Travel and accommodation. Maintaining a bring forward system to ensure team requests are responded to timely. Collation and preparation of information for presentations and reports. Organisation and support of meetings (internal and external stakeholders) Maintaining calendar of key dates i.e. long service awards, new stores openings/closures, team birthdays etc Expenses Colleague Facebook group approvals. Reward and recognition emails and cards. Support writing blogs and posts for MyWorks. Support collaborative working between functions. Build relationships with key business stakeholders. Project Management oversight - labour project - engagement survey themes and actions - who do we have worrying about what? Management of maintenance of the trading business calendar. Skills/Behaviours That Will Set You Apart Team Player Agility ability to adapt their working style to the Director's needs. Confident juggling demands from multiple need to be able to prioritise and manage their time cleverly. Work autonomously, using their initiative but will take direction and learn from their director or manager and colleagues. Shows initiative and anticipation of need. Active interest in the company's well-being. Ability to be accessible and friendly. Communication Skills: Clear and effective communication skills to convey information, instructions, and feedback to retail employees at all levels, ensuring understanding and engagement. Adaptability: Ability to adapt training approaches and materials to meet the diverse learning styles, backgrounds, and skill levels of employees. Collaboration: Collaboration with various stakeholders in the retail business, building strong working relationships with each of them. Time Management: Ability to manage multiple priorities and deadlines effectively, balancing the creation and delivery of training programs with other responsibilities in a retail setting. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Merchandiser With a newly expanded Merchandising function, this role is an incredible opportunity to really help to shape our future buying and merchandising structure and the way we deal with our stock. Reporting to the Merchandising Manager, you will play a key role in our Supply Chain function. Your Mission Oversee timely delivery of stock into the warehouse, to maximise availability in line with agreed KPI's and timelines for all channels. Ensure on-time delivery through supporting the achievement of merchandising milestones within the critical path, ensuring any issues are resolved or raised where appropriate, and negotiating confidently with suppliers accordingly. Work within stock budgets to ensure stock is maintained throughout the year at the correct levels, particularly through peak periods including new product range launches, Christmas, promotion periods. Accountable for order management in line with agreed parameters and critical path. Own and manage category/range & SKU level forecasts to ensure sales, stock holding, margin and availability is optimised. Able to maintain and update the WSSI and line card management and will have had exposure to OTB and budget management. Plan and present product ranges alongside Buyer (with support of Senior merchandiser), with considerations of budget, space, ranking, buy quantities and intake phasing. Review attribute analysis to support range reviews and promotional analysis providing clear recommendations. Review weekly trading performance to identify issues and opportunities, providing clear actions to maximise profitability. Deliver the sales in line with budget and agreed strategy. Coach and develop of direct reports to potentialise performance. Skills/Behaviours That Will Set You Apart Strong numerical skills and ability to analyse and interpret data with recommendations. Experience of working in a fast-paced trading environment Currently a Merchandiser, or a Junior Merchandiser looking for your next challenge, able to demonstrate experience of forecasting and updating a WSSI. Evidence of developing and training in your current role Demonstrate commercial and financial awareness Be a team-player and be able to work equally as well on your own Our PERKS really are 'The Works' 25% Colleague Discount! -Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact us and we'll be happy to help!
Location ??On site 5 days per week Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Shift Manager We're looking for a Shift Manager to join our Distribution Centre leadership team to help keep things running smoothly. If you are passionate about fostering a positive work environment, ensuring operational excellence, and supporting the growth and development of our DC team members, then come and join us. Your Mission Organising and scheduling shifts, making sure everyone's in the right place based on what they're good at. Keeping an eye on who's showing up for work, checking our records to see who's here and who's not, and making sure they're accurate. Making sure the place is safe and clean, dealing with accidents or close calls, and keeping an eye on everyone's health and safety. Being ready to help in emergencies like first aid or fires, checking our equipment before and after each shift, and keeping track of what happens. Helping Team Leaders keep everyone on track with their work and behaviour. Dealing with problems or rule-breaking in a fair way. Figuring out how much stock we need each day and making sure we use it wisely to save money. Watching how well we're doing each hour and making decisions about who should do what. Making sure everyone has the skills they need to do their jobs to the best of their ability Helping new people get settled in and trained in key areas. Making sure everyone knows the rules and follows them, and making sure our documents about how we work are up-to-date. Checking that the information we have about who's trained for which jobs is correct Making sure everyone gets training when they need it & refresher sessions when required Working with Managers and Team Leaders to find better ways of doing things. Skills/Behaviours That Will Set You Apart Proactive and solution-based attitude. Engaging and confident in delivering briefs and presenting information to large groups and in 1:2:1's. Flexibility on working hours where required. Open minded to try new things and able to provide constructive feedback. Strong leadership skills Ability to influence and drive standards across site Integrity to H&S Strong personal and team organisation Effective communicator Analytical mind Can identify S.W.O.T's and take required measures. Working to budgets through use of KPI Metrics IOSH trained (not essential) I.T literate, experienced in Excel WMS experience ??Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Merchandiser With a newly expanded Merchandising function, this role is an incredible opportunity to really help to shape our future buying and merchandising structure and the way we deal with our stock. Reporting to the Merchandising Manager, you will play a key role in our Supply Chain function. Your Mission Oversee timely delivery of stock into the warehouse, to maximise availability in line with agreed KPI's and timelines for all channels. Ensure on-time delivery through supporting the achievement of merchandising milestones within the critical path, ensuring any issues are resolved or raised where appropriate, and negotiating confidently with suppliers accordingly. Work within stock budgets to ensure stock is maintained throughout the year at the correct levels, particularly through peak periods including new product range launches, Christmas, promotion periods. Accountable for order management in line with agreed parameters and critical path. Own and manage category/range & SKU level forecasts to ensure sales, stock holding, margin and availability is optimised. Able to maintain and update the WSSI and line card management and will have had exposure to OTB and budget management. Plan and present product ranges alongside Buyer (with support of Senior merchandiser), with considerations of budget, space, ranking, buy quantities and intake phasing. Review attribute analysis to support range reviews and promotional analysis providing clear recommendations. Review weekly trading performance to identify issues and opportunities, providing clear actions to maximise profitability. Deliver the sales in line with budget and agreed strategy. Coach and develop of direct reports to potentialise performance. Skills/Behaviours That Will Set You Apart Strong numerical skills and ability to analyse and interpret data with recommendations. Experience of working in a fast-paced trading environment Currently a Merchandiser, or a Junior Merchandiser looking for your next challenge, able to demonstrate experience of forecasting and updating a WSSI. Evidence of developing and training in your current role Demonstrate commercial and financial awareness Be a team-player and be able to work equally as well on your own ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Junior Finance Partner Reporting to the Head of Commercial Finance, this role sits within an existing commercial team of five. In this key role you will develop a good understanding of the key drivers of the business to enable you to effectively deliver insight, challenge, add value and influence strategic business decisions. You will be responsible for building strong relationships and business partnering with senior managers and their teams, providing financial insight to support their commercial decision making. Your Mission Dedicated support to the commercial management teams, building a strong relationship with them and their teams. Providing effective commercial support to ensure key operational, commercial, and financial targets are delivered. Reporting and understanding KPIs. Play a key role in supporting the budgeting and forecasting process. Providing ad-hoc analysis and reporting to the business Ownership of the monthly management accounts for areas of responsibility Represent finance in commercial project working groups. Skills/Behaviours That Will Set You Apart Experience in a retail environment or similar fast paced organisation Experience in using MI tools such as Cognos, TM1, Aptos Experience of budgeting and forecasting processes including reviewing and challenging commercial targets with budget-holders Experience in using Excel. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Merchandising Assistant We're looking for a Merchandising Assistant to join our Merchandising team here at The Works! You'll sit within our Supply Chain function and play a key part in a new team structure. Your Mission Review all daily orders that are delivered and prepare allocations. Responsible for ensuring all allocations are completed in a timely manner following the allocation plan. Liaise with our Warehouse teams with queries on orders/pack quantities. Be a key contact for our stores with queries on allocations. Monitor deliveries and stock levels and communicate with suppliers accordingly. Review Distribution Centre and store stocks weekly to ensure optimisation of stock by channel. Set up and manage new lines on the system including purchase order raising. Ensure all information is correctly attributed in the system for analysis. Prepare weekly sales reports. Provide relevant analysis as required to support correct business decisions. Highlight lines and recommend actions to be taken on over and under-performing lines. Skills/Behaviours That Will Set You Apart Computer literate to include working knowledge of Microsoft packages including Excel, Word and Outlook with a confidence to learn new systems. Strong numerical skills and ability to analyse data. Previous experience within the retail sector or in a customer facing role. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid