If you are a strong communicator with a passion for resolving customer issues, this is the perfect opportunity for you.
Our client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team.
As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients.
Our client is a global, fully integrated professional services and project management company and a major player in the ownership of infrastructure and one of the largest global engineering and project management consultancies.
The role is based in their UK centre of excellence and global shared service centre.
Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Workplace Nursery Benefit & Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Caf and Canteen, 25 days holiday all bank holidays).
Near Epsom, Surrey (location is most easily reached by own transport).
The Commercial Assistant plays a crucial role in supporting commercial operations by assisting in various tasks related to sales, procurement, contracts, and overall business development.
General
We are representing a prominent Technology Services Provider, specialising in Professional and Managed Services across EMEA.
With a team of over 500 consultants, they offer expertise in hybrid infrastructure, cybersecurity, Cisco solutions, modern engineering, telecommunications, and core systems.
You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.