We are seeking a dynamic and experienced PPT Services Deputy Manager for a prestigious educational organisation.
This role involves supporting the Post, Portering, and Transport (PPT) Services department, known for its award-winning service and commitment to sustainability.
Schedule and coordinate service appointments for clients.
General
The successful candidate will be responsible for managing service records, coordinating with technicians, and ensuring high levels of customer satisfaction.
Reed Crawley is exclusively partnered with a key client based in Horsham seeking a Service Administrator to join a busy team and provide essential support to their service department.
Out client is recruiting for a highly motivated and experienced Business Continuity Manager to join their team on a temporary basis for 2 months, with the possibility of extension.
The successful candidate will be responsible for developing and delivering a set of effective Business Continuity (BC) arrangements, working closely with the business to capture and reflect relevant detail within the Service-Level BC Plans, as well as developing the supporting collateral including training materials to support the organisation.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The service manager will be supervising 3 team managers within South and support the Head Of Service in managing performance and meeting the needs of the service.
Promoting a strength based approach across communities.
Team mangers and social work teams meet the needs of the local residents, undertaking CAA and S42 safeguarding enquiries.