Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
Service Care Solutions are currently looking for a business support officer on behalf of Cardiff Council.
This position is within the children's services and will be based out of one of the council's childrens residential homes.
There may be a requirement to work across a number of different sites so a car driver would be preferred for this role due to some limited public transport links.
A leading and fast-growing Build-to-Rent operator is seeking a Community Manager to be based on a high-end BTR development in Cardiff.
This is a 12-month fixed-term contract, with the annual salary of up to £55,000 bonus.
The role
The Community Manager will be responsible for overseeing the daily operations of the onsite team, driving revenue and building the reputation of the brand in the local community.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.