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About Us A Leader in Business Support At Portobello Business Centre (PBC), we stand as a dynamic social enterprise nationally acclaimed for helping individuals start, grow and expand their business ventures. Our mission is clear: to provide aspiring and existing business owners with state-of-the-art tools, unmatched resources and steadfast support essential for navigating today's business environment. Our offerings include an array of webinars, comprehensive training programs, interactive workshops and networking events, complemented by personalised one-to-one business advice. Since our establishment in the vibrant 1990s, we have been a cornerstone for over 15,000 clients in a multitude of sectors. In fact, our early support has been crucial for household names like Innocent Drinks, Charlie Bigham's and Karen Millen. Vibrant Headquarters Located in the newly renovated Morley College North Kensington Centre for Skills, our headquarters are more than just an office. They're a bustling hub nestled near the lively Portobello and Golborne Roads in London, brimming with creative and business energy. This unique setting provides an ideal mix of educational resources and a business-oriented atmosphere, ensuring each day is filled with new and exciting challenges. Role Summary The Senior Business Advisor is pivotal in bolstering the journeys of pre-start, small and medium-sized businesses. You will have a business advisory, business education or similar background, be experienced in providing expert business advice, mentorship and support to aspiring and existing business owners, guiding them through the maze of starting and scaling their businesses. Working under the guidance of our existing Senior Business Advisors and the senior team, you will help to transform aspirations into thriving ventures. Key Responsibilities 1. Mentorship & Advising Deliver high quality, bespoke, independent and confidential face-to-face and virtual business support to individuals starting and growing their businesses, helping them navigate business challenges. Assist businesses in developing business plans, strategies and operational guidelines. Signpost owners to both internal and external business development resources. 2. Programme Support Collaborate with the senior team to ensure the successful roll-out of both commercial and non-commercial business support programmes. Continuously assess the quality of the business support programmes we provide by soliciting feedback from business owners and implement insights into actionable improvements. 3. Resource Development Assist the senior team in the creation and updating of resources, tools and materials in our business support portfolio to support business owners effectively. Assist the Head of Marketing in organising and facilitating workshops, webinars and conferences to impart essential business knowledge. 4. Collaboration & Networking Engage with the broader business community to stay updated on industry trends and best practices. Facilitate connections between business owners and potential partners, investors, funding providers and any other relevant stakeholders through our networking forums and beyond. 5. Reporting & Analysis Document and report on the progress of business owners and businesses you support as required by individual projects using our bespoke CRM system. 6. Development Undergo any required training to identify the organisation and its business advisors as leading business support providers. 7. Other Perform additional tasks as deemed necessary by the senior team. Requirements The following are essential requirements for this role: At least three years of experience providing bespoke, one-to-one business advice to pre-start and SME businesses. Demonstrated ability in providing high-quality, independent and confidential support and mentorship to SME business owners. Experience in the development of business plans, strategies and operational guidelines appropriate for SMEs. Expertise in at least two of the following to support business owners on a deeper level: financial management and analysis, marketing, sales, business strategy and planning, industry-specific knowledge or fundraising. Strong networking capabilities to facilitate connections between business owners and potential partners, investors and funding providers. Excellent interpersonal and communication skills demonstrated in both face-to-face and virtual settings. Familiarity with signposting business owners to relevant business support resources. Experience in sales with a commercial outlook; a brand ambassador able to promote our products and services to new and existing business owners. High proficiency with technology and using digital productivity tools such as Microsoft365, Teams and Zoom to deliver business advice. Knowledge of the digital business tools utilised by early-stage businesses, how they work and add value. Experience with using CRMs and documenting and managing data through them. Willingness to pitch in, support and learn from all aspects of the business as we are at a pivotal moment of growth. The following are desirable for this role: Experience of the auditing processes of government delivered business support programmes would be a bonus and attract the top end of the salary range being offered. Team management or leadership experience. Experience of engagement with business communities such as those for charities, councils, faith groups, chambers of commerce etc. An entrepreneurial background would help you to better understand the start-up mindset. Join us in making a meaningful difference to the businesses we serve. To apply, please submit a maximum 2-page CV and a 1-page cover letter detailing your skills and suitability to the role. Applications without a cover letter will not be considered. Applicants must have the right to work in the UK indefinitely.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This will be a challenging and rewarding role where you will provide a full range of high level support as a Senior PA in the London Audit Group for 3 Partners (including the Sector Leader) and 2 Directors as well as professional staff within the Consumer Markets Sector. Service levels underpin the firm's commitment to the delivery of exceptional audited entity service. You will provide high level administrative, business and personal assistance within the department and become an integral member of the Business Support team. You will act as a role model, respecting confidentiality at all times. This busy role will also have supervisory responsibilities for other business support staff. You will be responsible for the following: Diary Management Seeks to understand priorities, so is in a position to reschedule meetings when the need arises with minimal guidance. Assists partner in managing diary commitments to ensure that internal as well as external reputation is considered when rearranging or cancelling appointments. Keeps partner appraised of changes. Agrees with partner when to consult and when to resolve matters independently. Actively assists partner to prepare for forthcoming meetings. Collates any documents required and has them ready for imminent meetings. Email Management Monitors partner's email account regularly and including in their absence and provides agreed assistance at other times. Events / Meetings Has event experience or knowledge of organising large meetings. Will be required to attend meetings and take minutes, follow up on actions, prepare packs in advance and help to produce PowerPoint slides. To organise several different sector meetings throughout the year, making sure all invites are up to date, meeting rooms are booked, and catering is ordered if necessary making sure all dietary requirements have been catered for. Finance Actively manages the process of getting bills produced on time and liaises with the Business Support Hub. Produces and understands WIP and provision reports. Maintains provisions and project codes as instructed. Offers assistance and reminders on billing deadlines. CMS and Pipeline Manages partner's CMS contacts: follows up with partner to collect new information after meetings, uses the internet and other external sources to obtain information. Reviews CMS audited entity and contact information on a regular basis. Ensures that audited entity and contact business interests are flagged so that they receive relevant material. Manages the sales and pipeline for each partner, checks their diaries and encourages them to pass on information. Is a confident user of the CMS reporting system. Documentation Produces a consistently high standard of work, at speed and under pressure, delegating to the Business Support Hub as appropriate. Ensures that all documentation is brand and CVI compliant. Seeks input from others to quality control key documents. Able to generate draft responses to routine correspondence. LAG Business Support Be an active member of the LAG Business Support team, contribute and share ideas at LAG Business Support Meetings and attend BS Ops Meetings on a quarterly basis. Role model / mentor for junior members of staff. Supports LAG Workable Pledge and commits to two office days per week, including PS Sector Days. Other CM Specific duties: Manage the GLP away days for the whole year (already in the diary) Manage Partner and Director meetings for the year (already in the diary) Keep all Alumni contacts up to date To have weekly meetings with the partners you will be supporting, to go through diaries and any outstanding tasks Attend weekly meetings with CM business support to discuss upcoming events and deadlines Send out multiple invites for CM events to contacts on behalf of the Partners Assist the marketing team with venues for CM events. Organise / manage all Betting and Gaming events (already in the diary for the year) Help the Sector Leader arrange all Partner reviews / Partner away days / social events Be an active member on the social committee Attend monthly community meetings alongside Diane taking minutes and actions but also giving your input Other duties may include: Organise extensive business travel, visas, hotel accommodation, preparation of itineraries, cars etc Significant liaison with audited entities for meetings, presentations and reports Confidence to liaise with high level Partners Acting as gatekeeper for Partners Responsible to act on the Partners behalf on a range of issues and projects. To maintain confidentiality at all times Completion of expense reports in a timely mannerDea
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As Business Coordinator for our Business Services & Outsourcing (BSO) team, you will be responsible for: Processing onboarding and project acceptance and maintain the regulatory requirements within the department. Coordination of statutory searches. Alphatax submissions. IXBRL uploads onto portal. Prepare and circulate reports for key stakeholders. Liaise with audit business coordinators in respect of timing of audits, provisions required and when final accounts are available. Maintain relevant file documentation and manage project workflow. Manage various tasks & milestones within various online applications for projects. Maintain the resource booking system. STBV - monthly and annual support on tracking /portal work. Coordination of billing and correspondence. Production and finalisation of various documents for key stakeholders. Coordinate key meetings and timetables to ensure deadlines are met. Liaison with the Business Support Hub to get tasks done. Coding supplier invoices. We're looking for someone with: IT skills: Excel, MS Dynamics, Word, MS teams, One Drive & SharePoint and PowerPoint (preferred) Experience with Workday preferred A flexible and proactive approach to support multiple streams within the department Excellent written and verbal communication The ability to build relationships and work within a team environment across streams and offices The ability to navigate and manage various internal processes Accuracy and attention to detail A growth mind set and problem solving approach Tact and discretion The ability to work on own initiative and be self-motivated The ability to manage a number of projects and prioritise tasks Confidence working with a variety of key stakeholders and varying needs You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-LM1 #RD-LM1 #TJ-LM1
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Personal Assistant you will provide afull range of support for a number of Audit Partners and Directors - providing administrative, business and personal assistance within the department and to become an integral member of the support team. In this busy role you will: Maintain and co-ordinate diaries of Partner(s) and group members as required as well as providing an effective time management approach Arrange and co-ordinate internal/external meetings and events. Liaising with delegates, booking boardrooms and arranging refreshments/equipment as necessary Organise extensive business travel, visas, hotel accommodation, preparation of itineraries, cars etc Significant liaison with clients for meetings, presentations and reports Acting as first point of contact for clients by receiving, screening and rooting all incoming telephone calls, correspondence and mail Confidence to liaise with high level Partners, both internally and externally Acting as gatekeeper for Partners Visibility of high level confidential information and maintaining confidentiality at all times Responsible to act on the Partner(s) and Manager's behalf on a range of issues and projects Monitor e-mails/meeting invitations of Partner(s) and reply on their behalf when needed Monthly billing for team and working with a Director to make sure all PS fees are raised and there is no shortfall Performing conflict checks and client take on via Intapp Use of CMS (Client Management System) to maintain accurate client/target information, as well as pipeline management Liaising with the internal recruitment team to arrange interviews Liaising with the marketing team, issuing seminar invites and supporting at events as necessary Supporting with the production and management of tenders / bid documents Documentation creation and management, including ensuring on Brand Taking minutes at meetings when required Completion of expense reports in a timely manner Dealing with personal administration as and when required Provide an exceptional client experience and support client initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points Assisting with Finance Management by raising invoices and client fee portfolio Assisting with client Risk Management by updating and maintaining Risk databases. Liaison with the BS Hub in respect of secretarial cover within the group as well as providing support to other PAs as necessary, including holiday and sickness cover Deal with routine enquiries and taking appropriate messages General administrative assistance to group as required such as timecard chasing. You'll be someone with: Experience in a similar role Intermediate to advanced level of Word, Excel and PowerPoint Fast accurate typing skills Excellent communication skills To either have previous experience in, or ability to learn Outlook, Concur, Workday, CMS, InTapp Ability to manage / prioritise tasks Be a proactive member of the team Ability to readily understand the Group's and Firm's environment, the Firm's structure and culture Ability in exercising initiative, discretion and organisation Be able to identify and evaluate problems and demonstrate the ability to approach and tackle problems effectively Be flexible and able to adjust quickly when priorities change Ability to communicate at all levels within the Firm and externally Work on own initiative and be self-motivated Ability to pay attention to detail Awareness of BDO Brand, layout of documents etc Be forthright when necessary Able to work in an area which is task orientated Ability to adhere to strict deadlines Ability to work within a team environment Proactive in driving things forward Ability to chase partners Ability to see things through from start to finish and staying on top of do to lists You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can s