As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changes for our ResourceLink software customers.
You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working.
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week).
Our client is seeking an exceptional Partner Support Administrator to become a pivotal part of their vibrant team, working hand-in-hand with Senior Leadership, Line Managers, and colleagues to elevate operations and ensure impeccable compliance and efficiency.
Are you passionate about providing unparalleled administrative support and thrive in a fast-paced environment?
Join Our Dynamic Team & Propel Your Career to New Heights!
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you want to expand your IT career within a join an new and exciting company.
1) To be the point of contact for internal and external range of contacts of the Department in relation to matters pertaining to services provided by the Department.
This will include dealing with visitors, telephone enquiries and the taking and passing of messages as appropriate, dealing with email enquiries and identifying and responding to customer queries/needs in accordance with Customer Service and departmental standards.
2) To be responsible for the collation, input and retention of accurate data and information into electronic and manual Departmental Systems.