Our client, a global provider of business and creative support services is looking for a Business Support Analyst to join their onsite team on a permanent basis.
As the Business Support Analyst, you'll be leading data capture and pipeline structuring, creating insightful reports, and providing analytical support to boost decision-making and operational efficiency.
Your adaptability will be key as you navigate the changing workplace, contributing significantly to the company's success.
About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems.
Business Application Support Analyst
Department: Business Application Support and Service Desk.
The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Senior Business Analysts to define, analyse and document challenging business problems, whilst helping to build a sustainable, diverse and engaged Business Analyst community within DBT.
Join a team at the heart of the global economy!
Salary up to £65,600 plus 27% pension contribution and other excellent Civil Service benefits.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.