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JOB TITLE: Application Packager LOCATION: Aldermaston, SALARY: £56,252 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications to help end user process Maintain good working relationship with key stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding of MSI technology, including transforms. Document package configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM / WSUS patching technology Microsoft Active Directory 2003-2016 server Microsoft Group Policy Objects (GPOs) Software deployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents Work within the contractual guidelines and Statement of Work, or highlight any local shadow IT agreements Be politically savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory 2003-2016 server Microsoft Group Policy Objects (GPOs) Understand cloud technologies Understand network topology Must have packaged applications for Windows 7 and Windows 10 OS platforms. Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.) Software deployment and 3rd line support and troubleshooting Strong communication skills both written and verbal Self-motivated with a can do attitude and comfortable working with ambiguity Strong MSI technology Application layering (VMware App Volumes) Scripting experience using BAT, PowerShell and VB, C# Scripts Ability to create and run reports Awareness of Change and Release Management Excellent written and verbal communication skills with a genuine enthusiasm towards IT service management Excellent organisational skills and able to take a methodical approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including, private medial and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months' service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
Pyramid8 are supporting a Life Sciences organisation to hire a Field Service Engineer in Chromatography. If you're an experienced engineer and want to work with a great field team, we have the perfect role for you. The role will cover the M4 corridor, and you will be based with access to this area. Working within a small and friendly organisation who have been in business for over 25 years they are committed to customers providing excellent service and support across various industries. The role will involve repair, maintenance, calibration, and final test of - predominantly - HPLC, Gas Chromatography and GCMS instruments at customer's sites. Experience in the use of chromatography is required but no engineering or service work experience is needed. The successful applicant will be required to work on their own initiative, completing on-site maintenance and service breakdowns. Candidates should provide a high level of customer service and use the skills they have acquired to fault find and fix faults efficiently. Depending on your experience we have competitive package terms. If you are successful, you'll be part or a close-knit team who help and work together to give our customer's the best service. Our packed details list includes: - Customer retention bonus paid quarterly. Amount to be reviewed at successful completion of probation. Tax efficient (hybrid of better) Company Car with private fuel. Pension - Initial 3 % company contribution rising to a max of 15% with long service. £6 lunch allowance (no receipt) Attendance Bonus Sage employee benefits package. Christmas shutdown (usually 3 to 4 days depending how Christmas falls) Company credit card. Key skills required: Full and valid UK driving licence. Experienced Service Engineer High level of self-motivation. A willingness to travel to various locations. Experience in chromatography. Key skills recommended: Qualification of electro/mechanical engineering or equivalent. Qualification in chemistry.