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Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark withinpeople, allowing them tounleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Retail Area Manager The locations included in this area are - Loch Lomond Outlet, Glasgow St Enoch Centre, Glasgow Forge, Glasgow (Sauchiehall Street), Glasgow (Braehead), Glasgow (Silverburn), Paisley, Ayr, Greenock, Motherwell, Hamilton, Clydebank, Kilmarnock, East Kilbride As a Retail Area Manager, you'll be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm. You'll empower your teams, aiding them in reaching their full potential while ensuring a joyful journey after all, it's part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged. Expect to spend a significant portion of your time across the designated area, collaborating closely with your teams to drive commercial success and set the pace. Your Mission Inspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences. Communicate with your store teams and spend time with them in store to keep engagement high. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's including,sales, profitability, safety, store standards, pricing,and cost control. Drive operational excellence and achieve outstanding results across your designated retail area. Create store experiences that arefun, friendly, accessible, and inclusive for colleagues and customers. Hire Store Managers who align with our purpose, values and mission. Spot potential and use their strengths to add value to your area. Implement effective visual merchandising strategies to enhance the customer journey. Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement. Ensure the delivery of commercial targets, including sales, profitability, and cost control. Skills / Behaviours That Will Set You Apart A positive ambassador for our brand and our values Inspirational leadership style with a positive outlook Passion for delivering exceptional customer service. People skills with a track record of developing high-performing teams. Commercial acumen with the ability to drive sales and profitability. Excellent communication and interpersonal skills. Collaborative mindset and a team player. Working with departments and colleagues as 'one team'. Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy. Willing to lend a hand - If you're on a store visit and the teams are busy or overwhelmed, you're happy to help by getting stuck in, working shoulder-to-shoulder with them to support. It's all about the shadow you cast! Resilience in a dynamic retail environment. Innovative thinking and a proactive approach to problem-solving. Being a Great Leader As a great leader with wonderful people skills, you'll be able to skillfully unite multi-site store locations together as one area team. Inspire and motivate your managers and teams in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and inspire your stores to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback. We all want to win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days, including bank holidays ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs. ?? And loads more! Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring ?? We are Can-do ?? We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers &am
My client are currently looking to recruit an experienced Continuous Improvement Technician to join their site in North Lanarkshire. You will be working with a successful manufacturer, with a fantastic reputation within their respective market. This is an exciting time to be joining the business within the operations division, as they have just went through an impressive investment on-site and are replacing manufacturing lines with new equipment to ensure the processes are as efficient as possible. You will be directly involved with these improvements! What's in it for you? Flexible holiday scheme - 33 days annual leave Company contributory pension scheme Life assurance Annual salary review Bonus Discounts and cashback for selected stores and restaurants Healthcare cash plan Flexible Benefits like gym memberships, technology purchases etc Share schemes for eligible employees Role Overview: Leading and sponsoring focussed improvement projects as well as supporting situational problem solving on a daily basis with the shop floor teams, striving to achieve root cause and putting in place '100 year fixes'. Ensuring all activities are performed cross functionally to maximise engagement Extending employee engagement through supporting the TRACCS that are actively running, aiding and coaching the teams to deliver their action plans and roadmaps on time Building motivation and ownership through tiered accountability ranging from Short Interval Control, through Tier 1 to the Daily Operations Review Support the delivery of training courses across the site and multi-levels of the organisation from Technical Operator to Production Manager Level, working with the CI Manager and external providers Using data to drive decision making and prioritisation, actively seek out improvement opportunities within the workplace and build into the Brilliance in the Making roadmap Driving root cause problem solving to be embedded into the business as usual culture Working collaboratively with the Technical Training Facilitators to support in the roll out and delivery of SOP training and validation, ensuring any improvements made are captured and relevant documentation updated What you will need: Preferably a professional qualification, or equivalent proven experience in a continuous improvement discipline, with proven knowledge and experience of the application of continuous improvement systems, standards and tools and how to execute and monitor these Experience of working within a complex high speed production environment would be preferred Excellent knowledge of QSE standards ideally within a food and drink or FMCG manufacturing environment A high level of coaching expertise and influencing skills to help drive improvement and growth through culture, learning and experience, challenging at the appropriate times