Lead the Mortgage Payment Support department to deliver their critical role in minimizing financial losses while ensuring the efficient and compliant collection and recovery of outstanding mortgage arrears and preserving customer relationships.
General
This company is seeking a Senior Collections Manager to lead the Mortgage Payment Support Department in directing the recovery of delinquent mortgage accounts and optimizing payment support processes.
The successful candidate will champion fair customer outcomes through robust risk-management, ensuring remarkable support to customers in times of financial hardship.