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Job Title: Facilities & Asset Management Manager Role Overview: We are looking for an experienced Facilities & Asset Management Manager to oversee and develop our facilities and asset management services. This role is crucial for maintaining a growing portfolio of residential projects across the east London area. The successful candidate will ensure that our homes are well-maintained, secure, clean, and compliant with all statutory requirements while delivering exceptional customer service to all residents. Key Responsibilities: Oversee and manage all services provided within the facility. Procure, project manage, supervise, and coordinate contractors and service contracts related to facilities management. Inspect completed work to ensure it meets quality standards, addressing any deficiencies and compiling reports. Prepare and manage tender documents for all maintenance and facilities management contracts. Supervise and manage our term partnering maintenance contracts for all buildings and homes. Oversee defect work, liaising with Development and Construction teams to agree on service standards and manage all works required during the defect liability period. Lead our energy center strategy, maintaining communal facilities and heat networks, and ensuring compliance with all regulations related to energy procurement and billing. Develop asset management systems and records for effective long-term maintenance and upgrades. Collaborate with the new homes team to plan future developments and project handovers in line with strategic objectives. Direct and coordinate essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal, and recycling. Produce regular reports on the efficiency and effectiveness of the service, meeting agreed targets and budgets. Adopt efficient procurement practices to achieve maximum value for money. Maintain clear records to ensure a 'Golden Thread' of asset data. Conduct post-work inspections and lead the implementation of customer surveys following repairs. Plan and develop annual budgets for maintenance and service expenditures, and assist with service charge forecasts. Ensure proper care and landscaping of surrounding grounds. When necessary, interview and hire facility employees and contractors, such as maintenance staff, concierge, and janitorial services. Implement appropriate security measures for all buildings. Perform other duties as required within the scope and level of the role. Qualifications and Experience: 5 years of experience in facilities or asset management within the residential and real estate market. Degree in Construction, Project Management, Facilities Management, or a similar field. Strong understanding of current Building Safety requirements and future trends. Excellent organizational skills in a dynamic facilities management environment. Robust grasp of customer service metrics with a track record of delivering high-quality service and customer satisfaction. Skills and Abilities: Strong project management skills. Analytical and problem-solving abilities. Good understanding of public procurement and negotiation skills. Excellent interpersonal, relationship-building, and networking skills. Ability to multitask and prioritize workloads effectively. Competent presenter with inclusive meeting management skills. Confident decision-maker with excellent time management abilities. Team player with leadership and motivational skills. Clear and concise writing skills for handling complex documents. Proficient in property management and maintenance software, along with Excel and Word. Practical, flexible, and innovative approach to work. If this sounds of interest to you then I would love to hear from you.
Job Title: Building Safety & Compliance Manager Hybrid working 4 days office Salary: up to £60,000 Role Overview: We have a wonderful opportunity to join a leading housing association in the heart of East London. We are seeking an experienced Building Safety & Compliance Manager to oversee and enhance our Building Safety and Compliance services. This role is crucial in ensuring the residential projects across the are fully compliant with all Building and Fire Safety regulations. The ideal candidate will ensure all inspections are completed promptly and that all relevant contracts are in place and monitored to maintain the highest safety standards for our residents. Key Responsibilities: Serve as the lead authority on building safety, ensuring compliance with current regulations and legislation. Ensure all buildings, including residential, commercial properties, and offices, meet health and safety requirements. Lead the implementation and management of the new Building Safety regime. Develop and manage fire safety strategies for all buildings. Initiate, monitor, and audit regulatory inspection programs. Conduct regular compliance inspections. Produce monthly and u quarterly performance reports, ensuring alignment with service targets and budgets. Advise the Executive and Board on sector developments and relevant regulations. Oversee the procurement, project management, supervision, and coordination of contractors and service contracts related to Building Safety and Compliance. Ensure satisfactory completion of work by staff or contractors. Prepare and manage tender documents for maintenance management contracts. Develop and maintain asset management systems and records. Work with the new homes team to plan new developments and project handovers. Adopt efficient procurement practices to maximize value for money. Plan and develop annual budgets for maintenance and service expenditures. Lead health and safety initiatives within the organization. Manage follow-up or remediation work post-compliance inspections. Maintain comprehensive records to ensure a 'Golden Thread' of safety data. Collaborate closely with the Asset & Facilities Manager to meet all service standards. Qualifications and Experience: 5 years of experience in Building/Fire Safety and compliance within a residential management setting. A qualification in Construction, Project Management, or Building Safety. In-depth knowledge of current Building Safety requirements and future developments. Excellent organizational skills in a dynamic property management environment. Strong understanding of Customer Service metrics with a track record of high-quality service delivery. Skills and Abilities: Strong project management capabilities. Analytical and problem-solving skills. Proficient in public procurement and skilled in negotiation. Excellent interpersonal, relationship-building, and networking skills. Ability to multitask and prioritize workloads effectively. Competent presenter with the ability to manage inclusive meetings. Team player with leadership and motivational abilities. Strong writing skills for handling complex documents. IT proficient, capable of using property management and maintenance software, as well as Excel and Word. Practical, flexible, and innovative approach to work. If this sounds like something you are interested in then I would love to hear from you.