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Fixed Term Contract until 17th January 2025 Here at Stonewater, we are seeking a Lettings Officer to join our Empty Homes team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes. Working well on own initiative with a dedicated case load as well as part of a team, you will respond to all enquiries relating to tenancy terminations, contractor management and post move in customer service. You will provide day-to-day management of customer end of tenancy enquiries, notice to quit & evictions, contractor works orders, certification requirements, extensions and retractions of notice, lock change requirements, and valuations. The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and Contractor Interfaces (once training is provided). So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Company description: Amey Group Information Services Limited Job description: Your New Role We have a fantastic opportunity for a Permanent Depot Adminstrator to join our Severn Bridges Inspection and Maintenance (SBIM) contract in Bristol. This role is office-based working across the three structures working closely with the operations and planning teams. The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to learn about quality in the specialist structures industry. Quality Assistant plays an important part in ensuring the traceability and compliance of the contract from general admin duties though to carrying out internal audits and reporting reports. The standard hours of work are 37.5 per week. You will be responsible for: General team administration Carrying out internal audits, writing reports and recording actions on the contract action tracker Monitoring close out of contract actions and communicating with the wider team Monitoring of Cemar system Collating reports for senior team on PowerPoint Collation of contract Newsletter Maintaining contract registers to ensure compliance & traceability. Management of the contract training records Booking training courses Collation of monthly KPI dashboard Management of Fleet & Plant We want to hear from you if you have: Knowledge of all Microsoft packages Internal auditing experience preferred but no essential Excellent attention to detail Ability to collaborate data for Senior reporting Able to maintain records accordance to compliance Must have own transport Ability to work unsupervised BPSS security checks required What we can offer you Career Development - Exceptional development and progression plan Pension Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today We are excited to hear from you! #LI-CM1
This is a permanent, full time vacancy that will close in {x} days at {xx:xx} BST. The Vacancy Calisen Metering is a leading provider of metering systems, data capture, data management and field management service, offering innovative solutions to the utility industry and businesses throughout Great Britain. Our dual fuel engineers are the face of the business, and we are proud to say that our current team set the bar high when it comes to safety, quality and customer service. We are searching for the best engineers to deliver the excellent service that we are renown for. You will be backed by a wider support team of scheduling, commissioning, auditors and management, helping you to deliver smarter energy for all. We believe that you deserve to be rewarded for your hard work and dedication. We are proud to offer a highly competitive remuneration package. £39,220 basic salary (OTE £53,000) Optional Saturday working (£180 per dual) Up to £250 quarterly health and safety bonus Daily fitting bonus 1-week induction in Wigan (WN4) Excellent healthcare package Company sick pay Bonus & incentive packages Progression and upskilling opportunities 30 days holidays, rising to 33 (This includes bank holidays) Van, tools, PPE and Fuel card Standby 1 week in 4 We just ask for the following: CCN1/CMA1/CMA3 or CESP1 Met1 A previous MOCOPA At least 6 months experience working as a dual fuel smart meter installer Full manual driving licence with no more than 6 points Able to pass a CRC check. Please apply today for consideration. Calisen is proud to be a Real Living Wage employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace. We embrace diversity and inclusion and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it, and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We will consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If there are any adjustments, or you'd like to speak to somebody about any aspect of your recruitment process, please contact our Recruitment Team. Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
Caretaker / Handyperson who will act as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour Benefits LOCATION: Bristol, South West England (BS16) JOB TYPE: Full-Time, Casual/Temporary Contract WORKING HOURS: The number of working hours may increase or decrease depending on the amount of use taking place at the venue during community lettings periods. Must be available to work some evenings and weekends. JOB OVERVIEW We have a fantastic new job opportunity for a reliable, enthusiastic Caretaker / Handyperson who can liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker / Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker / Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker / Handyperson will include: Holding keys to the premises Opening the premises before scheduled bookings and ensuring safe closure of the venue at the end of a scheduled booking Maintaining equipment Ensuring facilities are clean, tidy and presentable before any bookings Checking the facilities after any bookings to ensure they have been left at the expected standard and resolving any issues Providing First Aid equipment in the event of an accident Delivering excellent customer service at all times Resolving customer queries or complaints Handle client payments and payment devises CANDIDATE REQUIREMENTS Experience working in a customer focussed environment A thorough practically based understanding of premises maintenance issues An understanding of health, safety and security issues and relevant legislation affecting schools Be willing to work on a shift/rotational basis which includes weekends An ability to establish good working relationships Due to the nature of this role, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. The school is committed to safety and child protection - an enhanced DBS is carried out on all staff and all applicants will be expected to complete an application form. Pre-employment checks The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks. Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks. APPLY TODAY... By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C12184 Part-Time, Casual and Temporary Contract Construction and Trades, Property Maintenance Jobs, Careers and Vacancies. Find a new job and work in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.