We have an exciting opportunity to join the retailer as an Assistant Manager.
We are currently recruiting for an Assistant Manager for a fantastic, expanding, well known boutique retail store who are enjoying continuous success.
You will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets.
As the Assistant Manager your role will be to support the Showroom Manager and the team in their day to day operations to continue the promotion of all Porcelanosa products to meet the customer requirements and expectations whilst ensuring service levels are maintained to the highest standards.
Key skills and responsibilities of the job
Maintain communication channels between the team and Area Manager as appropriate to ensure staff and operational issues are raised and addressed.
Maintaining the operation of the showroom through the continued compliance to corporate operating procedures, policies and standards.
Zachary Daniels has a fantastic opportunity to join an amazing specialist retailer as their new Assistant Store Manager!
This brand is in major growth mode with new store openings planned across the country, we want someone who is energetic, personable and passionate about delivering a high level of service to clients and customers.
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You will have experience of managing similar services for people with Mental health needs.
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General
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.