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If you're passionate about customer service, excel at organisation, and thrive in a supportive work environment, our client wants you to join their vibrant team as a Sales Administrator! Become an integral part of ALM Studio's Team as they begin the next leg of their growth journey! Located in their stunning Ascot showroom, you'll play a pivotal role to ensure the seamless operation of their showroom and provide invaluable support to the sales team. About the Role: As a Sales Administrator, you'll be the friendly face greeting customers and the backbone of the company's customer service efforts. From managing inquiries to maintaining showroom orderliness, you'll play a pivotal role in the team's success. Plus, this position offers excellent opportunities for career advancement. Key Duties: Maintain a welcoming atmosphere in the showroom, ensuring customer satisfaction. Act as the main point of contact for customer inquiries, managing everything from product queries to order tracking. Handle lead intake, appointment scheduling, and survey coordination. Collaborate closely with accounts and ordering departments. Keep sales and customer records accurate and up to date. Generate monthly sales reports and stay informed about new product offerings. Assist with telephone inquiries and warranty requests. Provide exceptional post-sales support. Process orders with precision, ensuring all necessary information is gathered from clients. Keep daily office operations running smoothly and assist with various administrative tasks. Manage Houzz profile. Organise and manage events. Requirements: Strong organisational and multitasking abilities. Thorough understanding of customer service principles. Proficiency in IT tools. Friendly and approachable demeanour. Team player with the ability to work independently and contribute innovative ideas. Previous experience in a similar role is a plus. Perks: Join a reputable and progressive company. Play a crucial role in the sales team's success. Competitive salary commensurate with experience and contributions. Pension scheme. Apply now to embark on an exciting career journey! Please attach your up to date CV and the hiring company will be in direct contact. Good luck!