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Sales Administrator West Bromwich Permanent Position £22,500 per annum (negotiable) plus quarterly business and/or performance bonus Company Overview Our client is an independent stockholder of steel and services customers all over the UK and Ireland. High level of service is provided to all customers; therefore, I am looking for someone with sales administration experience within a manufacturing or production environment. Preferable if you have steel knowledge but training can be provided for the right person. There is clear progression with this position, with the opportunity to progress naturally into a Sales Manager position in the future. Salary & Benefits Basic annual salary from £22,500, depending upon experience. Business and personal objectives bonus Benenden health care cover Workplace pension scheme 25 days holidays plus bank holidays Role Description You will be responsible for supporting the sales team to process and monitor orders, develop their accounts, manage business growth, and maintain excellent customer relationships. Training can be provided if you are just starting out in your sales career. There is opportunity for development and furthering your knowledge of sales and business. Responsibilities of the Sales Administrator: Enter Sales Orders and Processing Orders onto iMetal. Manage customer orders through to completion and assist the whole Sales Team in order to achieve a common group objective. Responding to customer queries via email/telephone and resolving their inquiries promptly. Support the Sales Team in generating sales for their region. Provide reports and analysis on sales, budgets, and performance. Support the business developing a strong business network to increase sales both in person and via social media channels. Assisting the Managing Director and the Sales Managers to deliver a marketing strategy for the business. Support the Operations team with day-to-day operations and providing cover for the Production Assistant when required. Gain a strong understanding of the software used and support the wider business in its usage. Requirements of the Sales Administrator: Experience as a Sales Administrator of at least 12 months, preferable within a manufacturing industry. A proactive, can-do attitude to problem solving. Have strong attention to detail. Excellent customer service skills. Ability to work in a fast-paced environment and prioritise workload effectively. Excellent communication skills and the ability to get on well with all levels within a team. Have an understanding of marketing (additional training can be provided). Conversant with social business channels such as LinkedIn. The ability to think innovatively when problem solving. Willingness to continually develop your skills within sales and strategic thinking/ techniques. Educated to A-Level or equivalent. Strong IT skills. If you have the drive to join a reputable company within their sales department within a manufacturing environment and are looking for a position with a clear succession plan, then this could be the role for you! Please click "Apply" now to be considered for this opportunity.
Are you a detail-oriented individual looking for a new challenge? We are seeking a proactive professional to join a leading client of ours. We have an incredible opportunity for you to join a globally renowned company as a Sales Support and billing Coordinator, supporting the customer demand across international markets! As a Sales Order and Billing Coordinator, you will play a crucial role in ensuring seamless transactions and customer satisfaction. From processing orders to managing invoices, you'll be at the heart of our operations. You will be responsible for overseeing and managing the various Sales and Service orders whilst ensuring they are completed in a timely and accurate manner. Your role will provide essential support to the UK and Ireland Direct business in providing efficient and Proactive management of all orders and day-to-day core activities to drive exceptional results across the business. The company boasts a leading package which includes: 26 days annual leave entitlement bank holidays Great pension scheme with 11% employer contribution, income protection, health care scheme and reward packages. Location: Birmingham Salary: £26,000 - £27,000 Monday to Friday, office based with hybrid working (full time, permanent opportunity) Hybrid working once probation has been passed (3 day office, 2 days remote) The role: Take full responsibility for the processing of all orders. Regularly review departmental progresses against strategic targets as well as focusing on streamlining processes, identifying any ideas for improvement or change Liaise day-to-day with all internal teams to ensure accuracy of billing. Provide administrative support to key contracts, including sales order processing, purchasing, invoicing and other project related tasks. Provide an outstanding level of customer service. Assist in maintaining and building effective and profitable relationships with key customers, acting as an in-house point of contact working with the various departments. Maintain regular contact with customers to ensure a good working relationship. Support and assist the sales departments with website sales enquiries. Communicate to the customer and/or various departments, information related to product availability and delivery. Receive, process, progress and monitor purchase orders and to maintain data related to all orders and their current status. Deal with account problems regarding misallocated cash and incorrect invoice postings. Confirm order receipt to the customer including prices, shipment dates, inspections where required and freight costs where relevant. Any other duties deemed appropriate within the scope of the role and in-line with skills and experience. What We Are Looking For Experience in sales order processing, international shipping and sales operations. Ability to work well under pressure and meet deadline Some with excellent communication, and interpersonal abilities. Someone who is proficient in using Microsoft Office Suite and customer relationship management (CRM) software. Someone with strong organisational and multitasking skills. Ability to work well in a team environment and independently as needed. If you thrive in a fast-paced environment and possess excellent organizational skills, apply now to become part of our team!
Customer Sales Advisor Are you a proactive and customer-focused individual with experience in customer service? We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team. As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth. Responsibilities: Efficiently liaise with other departments to ensure seamless service delivery. Manage sales orders for both counter and contract customers. Handle customer queries professionally. Assist in growing our customer base. Provide accurate paperwork completion. Arrange product deliveries and collections. Manage warranty issues and claims. Undertake ad-hoc duties as needed. Desired Experience: Ability to work in a fast paced environment with excellent attention to detail Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively. Technical Understanding: Familiarity with automotive components and terminology. Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently. Compensation and Benefits: Salary: £27,000 to £30,000 (experience-dependent). Working Hours: 08:00 till 17:00 with hour lunch & 08:30 till 17:30 (Alternate weeks) Holiday Entitlement: 25 days plus bank holidays. Excellent pension scheme Apply now!