_____________________
____________________
_____________________
__________________
__________________
_________________________
_____________________
_______________________
_____________________
______________________
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Bearwood team as an Assistant Manager. Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: A 14 hour working week 25 days holiday (pro-rata) bank holiday allowance A generous pension - we will contribute 8% Great discounts and rewards through Blue Light Card and BenefitHub Life assurance, Bupa health cashback plan Tickets for Good - Free and discounted tickets for events Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Working hours: Mon-Thurs: 7am-4pm Fri: 7am-2:30pm Contract: Temp to Perm £12.25 per hour HR Employment is looking for a Sales Co ordinator to join our well established client on a Temp to Perm basis. The work is office based in West Bromwich. Main Duties include: Check through incoming emails from customers / disposal sites to see what action is required & resolving or delegating to correct department. Inbound calls from customers requesting things from quotations, dates for bookings, service issue resolutions, ETA's or other general guidance. Inbound calls from drivers / internal staff regarding service issues to be resolved as part of a team. Raising quotes for the Head of Waste management solutions & sending quotation numbers to the customer including blank booking forms & pre-acceptance while also managing internal BMS. Sending out account applications to new customers when required & sending over to accounts on their return. Handling booking requests for a variety of vehicles & uploading onto google calendar. Ensuring all backing documents for loads are matched up along with quotations for the job. Liasing with the technical team if any additional data is required for bookings & communicating these requirements with customers if necessary. Routing work on occasions of Holiday or sickness (some transport experience would be desirable for this) Check over of invoices produced by the admin team to ensure prices, weights & and miscellaneous charges are correct before submitting to Accounts for final approval. Invoice query investigations to assist accounts. Occasional set up of new customers in QC system after approval with accounts. Producing reports from the system on customers request for collections data. Key Skills: Someone who can think on their feet & is good at problem solving. Someone with a good attention to detail. Good customer service skills. Works well as a team but also can work well on their own if needed. Some transport experience desirable but not required. Good with excel & internet based programmes. Proactive Strong admin experience