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Trainee Lettings Administrator - Full time (1 day WFH after probation) - Full Training - Excellent Progression £28-30k salary depending on experience Our client is a reputable, well established agency who offers excellent training and progression. They are now looking for a lettings administrator to join their team in West London. Key Responsibilities for the lettings administrator include: Producing accurate tenancy documentation to deadlines Processing reference applications for tenants and ensuring ID checks are in place Ensuring all documentation is in place for tenancy commencement Preparing completion document packages Liaising with clients and offices as required, maintaining a polite and professional manner at all times Prioritising work in order to meet all deadlines set by the department and offices Effectively communicating with clients, colleagues and tenants Providing accurate and relevant deal information to our Accounts department Collaborating in team & office presentations, supporting the visibility of the department Actively taking part in team projects and training Working closely with front offices and other central departments, in person and via online tools Joining front office colleagues regularly for face-to face meetings, exchanging knowledge and getting to know their offices and processes Key Skills for the lettings administrator Excellent attention to detail Exceptional customer services skills Strong organisational and prioritisation skills Great team player willing to help team members with workload when required and contributes to the team atmosphere Understands the needs of the department, engages in team discussion and office activities Participates in preparing and delivering information such as in team meetings and presentations Self-motivated and able to complete workload to deadlines Ability to communicate effectively both verbally and in writing Confident in liaising with colleagues, clients and tenants Ability to work under pressure and remain focused during busy periods Flexible and adaptable; able to change focus and priorities when required Ability to work effectively in a busy environment with a flexible approach Enthusiastic and always ensures high-quality work is produced What our client has to offer: Award winning training Monday to Friday 9-6 (1 day from home after probation) £28-30k depending on experience If you are interested in this role, please apply to Turner Wise Recruitment today and we will contact all sicessful candidates. If you know someone who might be interested, please ask them to apply as we offer a referal fee of £200 if we successfully place them.