This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne.
We are pleased to announce that an opportunity has arisen for a full-time Customer Experience Assistant to join our fantastic team at Wellsprings, Bolton.
At Wellsprings, the Customer Experience Assistant is the person who makes the difference.
This is an exciting opportunity to help manage a brand-new innovation centre in the heart of Bolton: The Wellsprings will join our growing Greater Manchester cluster of innovation centres and its team will be involved in the mobilisation of the centre; there is also potential scope for further expansion with a second innovation centre in discussions, to open in summer 2025.
As the Guest Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within The Trafford Centre.
Purpose of the Role
Your daily routine will vary so the ability to adapt to an ever-changing environment with an emphasis on proactive engagement is a must.