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Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Reporting to the Centre Manager you will be responsible for managing your centre, co-ordinating the workload, the delivery of company business objectives while providing excellent customer service. Maintain centre and health & safety standards. Encourage, lead and motivate your team to consistently deliver excellent service. Further Details The ideal Assistant Centre Manager must possess: Assist the Centre Manager in the operation and daily running of the depot Play a key part in the Centre targets including key performance indicators Oversee the maintenance of stock values within the centre Implement and enforce company Policies and Procedures Offer and deliver excellent customer service Ensure all work is carried out in line with Company Policies and Procedures Possess a full UK driving licence Our customers are at the centre of everything we do and that's why we provide the very best customer service training in our industry. As part of our team you will be given the opportunity to take your career to a whole new level as we are committed to investing in and the coaching and development of our employees. We are in an exciting period of growth so why not become part of a successful and developing team. In return we offer you: A competitive salary and opportunity to earn a bonus Annual leave of 25 days plus 8 bank holidays Auto enrolment pension scheme Staff discounts on products and services Personal development - leadership skills, product training, customer service, and key skills training Vision plan Cycle to work scheme Long service award Uniform and PPE provided Company events