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We are currently recruiting for Disclosure Officers to work for Devon and Cornwall Police at their Devonport station in Plymouth. This is a full-time temporary role working Monday to Friday 37 hours a week. To provide support to the Alliance Disclosure Manager in ensuring that both Devon & Cornwall and Dorset Police comply with their obligations under relevant legislation and guidance in relation to non-operational disclosures. Principal Responsibility To include: CAFCASS, Court Production Orders, Housing Information Exchange Criminal Injuries Compensation Authority (CICA), ABI Insurance MOU, Specific Intelligence Disclosures, Mental Health Liaison with the NHS, Gangmasters Licensing Authority, Placement with Parents, Common Law Police Disclosure (CLPD). Day to day duties include: To act as a single point of contact for the Force in progressing numerous non-operational disclosures as listed above. Access relevant systems and other sources of information; obtaining information, either electronic or hard copy. Personally determine, on a case by case basis, whether the force will supply the requested information. Judgement is based upon an evaluation of the information gathered; any legal constraints or relevant permissions; whilst ensuring that any disclosure that could jeopardise an on-going criminal investigation or pose a threat to individuals is redacted. Draft detailed correspondence conveying the decision made and the justification for that decision and, where applicable, ensure partner agencies can understand fully why information has not been provided. Meet agreed time-scales as laid down by legislation or within a specific Service Level Agreement. Understand, interpret and resolve any ambiguities within a relevant request or communicate directly with the relevant organisation based on detailed knowledge of what can be lawfully disclosed. Liaise with the Joint Legal Services Department to determine whether the Court Order potentially needs to be varied. Record and justify decisions made on disclosure/non disclosure whilst considering legislation and safeguarding concerns. When dealing with private solicitors ensure the appropriate fees are paid for the information being disclosed. Liaising with Police Officers for further clarification regarding an incident as necessary. Ensure any relevant intelligence is disclosed with due regard to the handling of intelligence guidance to protect the source of that information. Responsibility for the disclosure of relevant information to authorised agencies when an employee of that agency has been arrested, charged and/or convicted of a crime, in accordance with Force Policy, the National Guidelines and Common Law Disclosure. Provide peer support to other team members as and when needed. Such support allows transfer of knowledge, and ensures that all team members are adequately skilled in all areas of specialism Working with Disturbing Evidence/Observation of Disturbing Circumstances Role-Specific Training and CPD to be undertaken. Force IT systems such as UNIFI, OIS, CIS, PNC, STORM, NSPIS and Niche CycFreedom - Case Management software Essential Activities of the role Provide specialist advice and knowledge Provide customer service. Gather information to support action Essential experience and specialist skills and knowledge An understanding of the principles around disclosure Awareness of the Data Protection Act Proven ability to undertake effective research Good decision making skills An understanding of risk management Demonstrable ability to draft well structured letters and reports outlining a particular rationale or justification for a decision Proven ability to interrogate, input to and manipulate databases Proven skills in MS Office, especially 'Word' Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Pay rate: £12.00ph after 12 time sheets are submitted you will reach AWR which is £13.57 -£13.94. Contract: ASAP On-going - this will work as a 0 hour contract. Shifts: Varied - Monday - Sunday (some start as early as 0600am) Shifts will be released on a weekly basis yourself and other members of staff pick up only what you can work. We can provide a train travel pass to enable you to pick up more shifts over your region. These stations include Plymouth, Taunton, WSM, and Exeter. Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times. They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Exeter and neighbouring stations. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care! They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates. You will be involved in.... Effectively operating the gates ensuring the safety of all who pass through them Meeting and greeting our customers as they enter and leave our station Helping with station ramps which you will be fully trained on Luggage assistance Supporting customers needing assistance Ensuring the safety of the station environment What are we looking for? We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business. You will need to: Have a professional, but fun approach to your work Be passionate about providing amazing customer service Love working as part of a team, but able to work independently too Have first class interpersonal skills Love the buzz of a busy environment, be able to keep your cool under pressure Be safety conscious - able to spot and anticipate risk Good written and verbal English Clear DBS checks Adhere to Adecco Rail Drug and Alcohol policy Well-presented and willing to adhere to Adecco Rail uniform standards You will be able to work across a number of stations within the West Region including Plymouth, WSM, Taunton and Exeter Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above. INDKU17 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy